How To Fix O7474 - Technical category & is not supported for role &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: O7 - IS-Oil: MRN Marketing Retail Network messages

  • Message number: 474

  • Message text: Technical category & is not supported for role &

  • Show details Hide details
  • What causes this issue?

    You have entered partner role technical category &V1&. Unfortunately,
    this technical category is not defined for the current partner role,
    role &V2&.

    System Response

    Processing stops until category or role is changed.

    How to fix this error?

    Enter a technical category that is compatible with the partner role. If
    this field is cleared the system will propose a default technical
    category (if one has been defined for partner role &V2&).

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message O7474 - Technical category & is not supported for role & ?

    The SAP error message O7474 typically indicates that a specific technical category is not supported for a particular role in the system. This error can occur in various contexts, such as when trying to assign a role to a user or when configuring authorizations.

    Cause:

    1. Role Configuration: The role you are trying to assign may not be configured to support the specific technical category you are working with.
    2. Missing Authorizations: The user may lack the necessary authorizations to access the technical category.
    3. System Settings: There may be system settings or restrictions that prevent the use of certain technical categories for specific roles.
    4. Incompatibility: The technical category may not be compatible with the role due to system constraints or design.

    Solution:

    1. Check Role Configuration:

      • Review the configuration of the role in question. Ensure that it is set up to support the technical category you are trying to use.
      • Use transaction code PFCG to access the role maintenance screen and verify the settings.
    2. Review Authorizations:

      • Ensure that the user has the necessary authorizations to access the technical category. You can check this using transaction SU53 to analyze authorization failures.
    3. Adjust System Settings:

      • If there are system settings that restrict the use of certain technical categories, consult with your SAP Basis or security team to adjust these settings.
    4. Consult Documentation:

      • Refer to SAP documentation or notes related to the specific technical category and role to understand any limitations or requirements.
    5. Testing:

      • After making changes, test the role assignment again to see if the error persists.

    Related Information:

    • Transaction Codes:
      • PFCG: Role maintenance
      • SU53: Display authorization check
      • SUIM: User information system for authorization checks
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
    • User Groups: If applicable, ensure that the user is part of the correct user groups that have the necessary authorizations.

    If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance, providing them with detailed information about the error and the context in which it occurs.

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