How To Fix O7140 - Customer & does not exist.


O7140 - Overview

  • Message type: E = Error

  • Message class: O7 - IS-Oil: MRN Marketing Retail Network messages

  • Message number: 140

  • Message text: Customer & does not exist.

  • Show details Hide details
  • What causes this issue?

    The location &V2& to be reloaded had a business partner with a
    generated link which does not exist in the system.
    Maybe the customer has been archived as well.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Reload the customer &V1& if he has been archived, then generate the
    link from the business location master transaction again.
    If link generation is not important anymore for the location you can
    leave the current state.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message O7140 - Customer & does not exist. ?
    The SAP error message O7140, which states "Customer & does not exist," typically occurs when you are trying to access or process a customer record that the system cannot find. This can happen in various transactions, such as sales orders, billing, or customer master data maintenance.
    Causes:
    
    Incorrect Customer Number: The customer number you are trying to access may be incorrect or mistyped.
    Customer Not Created: The customer may not have been created in the system yet.
    Customer Deactivation: The customer record may have been deactivated or marked for deletion.
    Data Synchronization Issues: If you are working in a system that integrates with other systems (like CRM or third-party applications), there may be synchronization issues.
    Company Code Issues: The customer may not exist in the specific company code you are working with.
    
    Solutions:
    
    Verify Customer Number: Double-check the customer number you are entering to ensure it is correct.
    Create Customer Record: If the customer does not exist, you may

    Already have an account? Login here!




Instant HelpGet instant SAP help. Sign up for our Free Essentials Plan.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
The AI Support Assistant is great. It provides comprehensive assistance even on the most difficult issues. I highly recommend this service.
Rate 1
John Jordan
SAP Consultant & Author