How To Fix O7114 - Record is not available.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: O7 - IS-Oil: MRN Marketing Retail Network messages

  • Message number: 114

  • Message text: Record is not available.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message O7114 - Record is not available. ?

    The SAP error message O7114 ("Record is not available") typically occurs when a user attempts to access a record in the system that does not exist or is not available for the current operation. This can happen in various contexts, such as when trying to view or edit a document, transaction, or master data record.

    Causes:

    1. Record Deletion: The record may have been deleted or archived, making it unavailable for access.
    2. Authorization Issues: The user may not have the necessary authorizations to view or edit the record.
    3. Incorrect Input: The user may have entered incorrect data (e.g., wrong document number, key fields) when trying to access the record.
    4. Data Consistency Issues: There may be inconsistencies in the database or issues with data integrity that prevent the record from being accessed.
    5. System Configuration: The system may be configured in a way that restricts access to certain records based on specific criteria.

    Solutions:

    1. Verify Record Existence: Check if the record actually exists in the database. You can do this by using transaction codes relevant to the data type (e.g., SE16 for table access).
    2. Check Authorizations: Ensure that the user has the necessary authorizations to access the record. This can be done by reviewing the user's roles and permissions in the system.
    3. Correct Input Data: Double-check the input data for any typos or incorrect entries. Ensure that the correct keys or identifiers are being used.
    4. Consult with IT Support: If the record should exist and the user has the correct authorizations, consult with your IT support team or SAP Basis team to investigate potential data consistency issues or system configuration problems.
    5. Review System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that can help you investigate the issue, such as SE16 (Data Browser), SU53 (Authorization Check), and ST22 (Dump Analysis).
    • SAP Notes: Search for SAP Notes related to error O7114 in the SAP Support Portal, as there may be specific patches or updates that address this issue.
    • Documentation: Review SAP documentation or help files related to the specific module or transaction where the error occurred for additional troubleshooting steps.

    If the issue persists after trying the above solutions, it may be necessary to escalate the problem to SAP support for further assistance.

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