How To Fix O7060 - Empty key fields detected on KNA1 input - OIF_UPDATE_KNA1

O7060 - Overview

• Message type: E = Error

• Message class: O7 - IS-Oil: MRN Marketing Retail Network messages

• Message number: 060

• Message text: Empty key fields detected on KNA1 input - OIF_UPDATE_KNA1

What causes this issue?

Program error - the input received is invalid because the client and/or
customer number are missing.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Update abends. All database updates scheduled to occur during the
current save processing are cancelled.

How to fix this error?

Contact your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message O7060 - Empty key fields detected on KNA1 input - OIF_UPDATE_KNA1 ?

  The SAP error message O7060, which states "Empty key fields detected on KNA1 input - OIF_UPDATE_KNA1," typically occurs when there are missing or empty key fields in the KNA1 (General Data in Customer Master) table during an operation that involves updating customer master data. This error is often encountered in scenarios involving data uploads, migrations, or integrations where customer data is being processed.
  
  Cause:
  The error is caused by one or more of the following reasons:
  
  Missing Key Fields: The KNA1 table requires certain key fields to be populated, such as the Customer Number (KUNNR) and the Company Code (BUKRS). If these fields are empty, the system cannot process the record.
  Incorrect Data Format: The data being uploaded may not conform to the expected format, leading to empty fields being interpreted incorrectly.
  Data Mapping Issues: If you are using a data migration tool or interface, there may be issues with how the fields are mapped