How To Fix O7021 - Mandatory texts cannot be deleted.

SAP Error Message - Details

• Message type: E = Error

• Message class: O7 - IS-Oil: MRN Marketing Retail Network messages

• Message number: 021

• Message text: Mandatory texts cannot be deleted.

What causes this issue?

You have tried to delete a mandatory text, which is not possible

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message O7021 - Mandatory texts cannot be deleted. ?

  The SAP error message O7021, which states "Mandatory texts cannot be deleted," typically occurs when a user attempts to delete or modify a mandatory text in a master data record, such as a material master, customer master, or vendor master. Mandatory texts are required fields that must be filled out and cannot be removed or left blank.
  Cause:
  
  Mandatory Texts: The text in question is marked as mandatory in the configuration settings of the SAP system. This means that the system requires this text to be present for the record to be valid.
  Authorization Issues: The user may not have the necessary authorizations to modify or delete certain texts.
  Data Integrity: The system is designed to maintain data integrity, and deleting mandatory texts could lead to inconsistencies in the data.
  
  Solution:
  
  Review Configuration: Check the configuration settings for the specific text type in the relevant module (e.g., Material Management, Sales and Distribution). If the text is indeed mandatory, consider whether it should be changed to optional based on business requirements.
  Modify Text Instead of Deleting: If the intention is to update the text, modify the existing text instead of trying to delete it. This way, you can keep the mandatory requirement while still making necessary changes.
  Check Authorizations: Ensure that the user has the appropriate authorizations to modify or delete texts. If not, contact your SAP security administrator to review and adjust the user's permissions.
  Consult Documentation: Refer to SAP documentation or help files for specific guidance on handling mandatory texts in the context of the module you are working with.
  Contact SAP Support: If the issue persists and you believe it is a system error, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Text Types: Understand the different types of texts in SAP (e.g., short texts, long texts) and their configurations.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., MM01 for material master, XD01 for customer master) to navigate to the appropriate screens for managing texts.
  User Exits and BAdIs: In some cases, custom logic may be implemented through user exits or Business Add-Ins (BAdIs) that could affect how texts are handled.
  
  By following these steps, you should be able to address the O7021 error effectively.