How To Fix O5155 - Customer & is not 'SP' or 'SH' in sales area & & &

SAP Error Message - Details

• Message type: E = Error

• Message class: O5 - IS-Oil: MCOE message pool

• Message number: 155

• Message text: Customer & is not 'SP' or 'SH' in sales area & & &

What causes this issue?

The customer entered is not defined as a sold-to or ship-to party in
the sales area specified.

System Response

The customer must be either a sold-to or ship-to party for that sales
area.

How to fix this error?

Check the customer entered; if neccessary define the customer as a
sold-to party or ship-to party for the sales area in the customer
master data.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message O5155 - Customer & is not 'SP' or 'SH' in sales area & & & ?

  The SAP error message O5155 indicates that there is an issue with the customer master data in relation to the sales area configuration. Specifically, the error states that the customer is not classified as either 'SP' (Sold-to Party) or 'SH' (Ship-to Party) in the specified sales area.
  Cause:
  
  Customer Master Data Configuration: The customer master record may not be set up correctly for the sales area in question. The customer type might not be defined as 'SP' or 'SH'.
  Sales Area Assignment: The customer may not be assigned to the correct sales area, or the sales area may not be properly configured in the system.
  Data Inconsistency: There could be inconsistencies or missing data in the customer master record that prevent it from being recognized as a valid sold-to or ship-to party.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master data transaction (e.g., XD03 for display).
  Verify that the customer is set up correctly in the relevant sales area.
  Ensure that the customer type is set to either 'SP' or 'SH'.
  
  
  
  Sales Area Configuration:
  
  Check the sales area configuration in the system to ensure that it is correctly defined and that the customer is assigned to it.
  You can use transaction OVX5 to check the sales area assignment.
  
  
  
  Create or Update Customer:
  
  If the customer is not set up correctly, you may need to create a new customer or update the existing customer record using transaction XD01 (create) or XD02 (change).
  Make sure to fill in all required fields and select the appropriate customer type.
  
  
  
  Consult with Your SAP Administrator:
  
  If you are unsure about the configuration or how to resolve the issue, consult with your SAP administrator or a functional consultant who specializes in customer master data.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD03: Display Customer (General Data)
  XD02: Change Customer (General Data)
  XD01: Create Customer (General Data)
  OVX5: Sales Area Assignment
  
  
  
  Documentation: Refer to SAP Help documentation for more details on customer master data and sales area configuration.
  
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to customer master data and error O5155.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the O5155 error message in SAP.