How To Fix O5123 - Return code set on function "OIDA_POPUP_EXTERNAL_DETAILS"

SAP Error Message - Details

• Message type: E = Error

• Message class: O5 - IS-Oil: MCOE message pool

• Message number: 123

• Message text: Return code set on function "OIDA_POPUP_EXTERNAL_DETAILS"

What causes this issue?

An error occured when processing external details in function
"OIDA_POPUP_EXTERNAL_DETAILS"

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Make a note of what you did immediately before this error occurred and
contact the IS-OIL hotline.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message O5123 - Return code set on function "OIDA_POPUP_EXTERNAL_DETAILS" ?

  The SAP error message O5123, which indicates that a return code was set on the function "OIDA_POPUP_EXTERNAL_DETAILS," typically arises in the context of SAP's Object Information Data Access (OIDA) functionality. This error can occur when there is an issue with the external details popup that is supposed to display additional information about an object.
  Possible Causes:
  
  Configuration Issues: There may be a misconfiguration in the settings related to the OIDA functionality or the specific object you are trying to access.
  Authorization Problems: The user may not have the necessary authorizations to view the external details, leading to a return code being set.
  Data Issues: The underlying data that the popup is trying to access may be missing or corrupted.
  System Bugs: There could be a bug in the SAP system or the specific version you are using that is causing this error.
  Custom Code: If there are any custom enhancements or modifications related to the OIDA functionality, they might be causing the issue.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the external details. You can do this by reviewing the user's roles and authorizations in the SAP system.
  Review Configuration: Check the configuration settings related to the OIDA functionality. Ensure that everything is set up correctly and that there are no missing parameters.
  Data Validation: Verify the integrity of the data that the popup is trying to access. Look for any missing or corrupted entries in the relevant tables.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error. There may be patches or updates available that resolve the issue.
  Debugging: If you have access to the development environment, you can debug the function module "OIDA_POPUP_EXTERNAL_DETAILS" to identify where the return code is being set and why.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE37 (Function Module), SE80 (Object Navigator), and SLG1 (Application Log) for troubleshooting.
  Documentation: Review SAP documentation related to OIDA and the specific object types you are working with to understand the expected behavior and configuration.
  Community Forums: Check SAP Community forums or other online resources where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and potentially resolve the O5123 error in your SAP system.