How To Fix O4114 - Please enter either a reference to a quotation or a surcharge

SAP Error Message - Details

• Message type: E = Error

• Message class: O4 - IS-Oil: MAP message pool

• Message number: 114

• Message text: Please enter either a reference to a quotation or a surcharge

What causes this issue?

You have entered a line in this formula which refers neither to a
quotation nor a surcharge.

System Response

This line is meaningless to the system, which requires each line in the
formula either to be blank or to refer to a quotation and/or a
surcharge.

How to fix this error?

Enter a quotation and/or a surcharge for this line item, or ensure that
all of the fields are blank.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message O4114 - Please enter either a reference to a quotation or a surcharge ?

  The SAP error message O4114, which states "Please enter either a reference to a quotation or a surcharge," typically occurs in the context of sales order processing or when creating a sales document. This error indicates that the system requires either a reference to an existing quotation or a surcharge to proceed with the transaction.
  Cause:
  
  Missing Reference: The sales order or document you are trying to create does not have a reference to a quotation. In SAP, quotations are often used to provide pricing and terms before a sales order is confirmed.
  Surcharge Not Defined: If the sales order is expected to include a surcharge (an additional charge for specific conditions), and this surcharge is not defined or entered, the system will trigger this error.
  Configuration Issues: There may be configuration settings in the sales document type that require either a quotation reference or a surcharge to be mandatory.
  
  Solution:
  
  Enter a Quotation Reference: If you have an existing quotation that corresponds to the sales order you are trying to create, ensure that you enter the quotation number in the appropriate field.
  Define a Surcharge: If a surcharge is applicable, make sure to enter the surcharge details in the sales order. This may involve specifying the surcharge type and amount.
  Check Document Type Settings: Review the configuration settings for the sales document type you are using. You may need to adjust the settings to make the quotation reference or surcharge optional, depending on your business requirements.
  Consult with SAP Support: If you are unsure about the configuration or how to resolve the issue, it may be helpful to consult with your SAP support team or a functional consultant who specializes in sales and distribution (SD) modules.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VA01 (Create Sales Order) or VA02 (Change Sales Order) to enter or modify the sales order.
  Documentation: Refer to SAP documentation or help files for more detailed information on sales order processing and the specific requirements for your organization.
  User Exits or BAdIs: If your organization has custom enhancements, check if there are any user exits or BAdIs that might affect the behavior of sales order processing.
  
  By addressing the missing quotation reference or surcharge, you should be able to resolve the O4114 error and proceed with your sales order processing in SAP.