How To Fix O4062 - Invoiced value does not match present conditions.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: O4 - IS-Oil: MAP message pool

  • Message number: 062

  • Message text: Invoiced value does not match present conditions.

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message O4062 - Invoiced value does not match present conditions. ?

    The SAP error message O4062, "Invoiced value does not match present conditions," typically occurs during the invoicing process when there is a discrepancy between the invoiced amount and the conditions defined in the system, such as pricing conditions, discounts, or other relevant parameters.

    Causes:

    1. Pricing Conditions: The pricing conditions defined in the sales order or contract may not match the invoiced amount. This can happen if there have been changes to pricing conditions after the order was created.
    2. Manual Changes: If the invoice was manually adjusted or if there were manual entries that do not align with the pricing conditions set in the system.
    3. Currency Issues: If there are currency conversion issues or if the invoice is being processed in a different currency than what was originally agreed upon.
    4. Contractual Changes: Changes in the terms of the contract or agreement that affect pricing but were not updated in the system.
    5. Discounts and Promotions: If there are discounts or promotional offers that were not applied correctly or were changed after the order was created.

    Solutions:

    1. Review Pricing Conditions: Check the pricing conditions in the sales order or contract to ensure they match the invoiced amount. You can do this by navigating to the relevant transaction (e.g., VA03 for sales orders) and reviewing the conditions.
    2. Adjust Invoice: If the invoice amount is incorrect, you may need to adjust the invoice to reflect the correct amount based on the pricing conditions.
    3. Check for Manual Changes: If there were any manual changes made to the invoice, verify that they are justified and align with the pricing conditions.
    4. Currency Verification: Ensure that the currency used in the invoice matches the currency defined in the sales order or contract.
    5. Consult with Sales Team: If there are discrepancies that cannot be resolved, consult with the sales team or the person responsible for the contract to clarify any changes that may have occurred.
    6. Recreate Invoice: In some cases, it may be necessary to cancel the invoice and recreate it to ensure that all conditions are correctly applied.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VA03 (Display Sales Order), VF03 (Display Billing Document), and VK13 (Display Condition Records) to investigate the issue further.
    • SAP Notes: Check for any SAP Notes related to this error message, as there may be specific patches or updates that address known issues.
    • Documentation: Review SAP documentation or user manuals for guidance on pricing conditions and invoicing processes to ensure compliance with best practices.

    If the issue persists after following these steps, it may be beneficial to involve your SAP support team or consult with an SAP expert for further assistance.

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