How To Fix O3897 - Quantity difference for UoM & found: & and & are out of tolerance

SAP Error Message - Details

• Message type: E = Error

• Message class: O3 - IS-Oil: HPM messages (goods movements, QCI, deliveries)

• Message number: 897

• Message text: Quantity difference for UoM & found: & and & are out of tolerance

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message O3897 - Quantity difference for UoM & found: & and & are out of tolerance ?

  The SAP error message O3897 indicates that there is a quantity difference between the Unit of Measure (UoM) specified in the system and the actual quantity found during a physical inventory or stock count. This error typically arises when the difference between the expected quantity and the counted quantity exceeds the defined tolerance limits.
  Cause:
  
  Tolerance Limits: The system has predefined tolerance limits for quantity differences. If the difference between the counted quantity and the expected quantity exceeds these limits, the error will be triggered.
  Incorrect UoM: The unit of measure used during the stock count may not match the unit of measure defined in the system for that material.
  Data Entry Errors: Mistakes during data entry, such as incorrect quantities or units, can lead to discrepancies.
  Stock Movements: Stock movements (e.g., goods receipts, goods issues) that occurred after the last inventory update but before the count was recorded can cause differences.
  System Configuration: Incorrect configuration of the material master data or inventory management settings can lead to this error.
  
  Solution:
  
  Check Tolerance Settings: Review and adjust the tolerance limits for the material in question. This can be done in the material master under the inventory management settings.
  Verify UoM: Ensure that the unit of measure used during the stock count matches the unit of measure defined in the material master.
  Reconcile Counts: Compare the counted quantities with the expected quantities and investigate any discrepancies. Make sure to account for any stock movements that may have occurred.
  Correct Data Entry: If there are data entry errors, correct them in the system. This may involve adjusting the counted quantities or correcting the UoM.
  Review Inventory Processes: Ensure that inventory processes are being followed correctly, including proper documentation and recording of stock movements.
  Consult Documentation: Refer to SAP documentation or consult with your SAP support team for specific guidance related to your system configuration.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as MI01 (Create Physical Inventory Document), MI04 (Enter Inventory Count), or MI07 (Clear Inventory Differences) to manage physical inventory processes.
  Material Master Data: Review the material master data (transaction code MM03) to ensure that all settings related to inventory management and UoM are correct.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  Training and Documentation: Ensure that staff involved in inventory management are trained on proper procedures and understand how to handle discrepancies.
  
  By following these steps, you should be able to identify the cause of the O3897 error and implement a solution to resolve it.