How To Fix O3390 - QCI: External AGA function not installed

SAP Error Message - Details

• Message type: E = Error

• Message class: O3 - IS-Oil: HPM messages (goods movements, QCI, deliveries)

• Message number: 390

• Message text: QCI: External AGA function not installed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message O3390 - QCI: External AGA function not installed ?

  The SAP error message O3390 QCI: "External AGA function not installed" typically indicates that the system is trying to access a function related to the AGA (Automatic Generation of Accounting) that has not been properly installed or configured in your SAP environment. This can occur in various contexts, such as during the execution of certain transactions or reports that rely on this functionality.
  Causes:
  
  Missing Installation: The AGA function may not be installed in your SAP system. This could be due to an incomplete installation or configuration of the relevant SAP components.
  Incorrect Configuration: The system may be misconfigured, leading to the inability to access the AGA functions.
  Version Compatibility: The version of SAP you are using may not support the AGA functions, or there may be compatibility issues with other installed components.
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to access the AGA functions.
  
  Solutions:
  
  Check Installation: Verify that the AGA function is installed in your SAP system. You may need to consult with your SAP Basis team or refer to the installation documentation to ensure that all necessary components are installed.
  Configuration Review: Review the configuration settings related to AGA in your SAP system. Ensure that all necessary parameters are set correctly.
  Upgrade or Patch: If you are using an older version of SAP, consider upgrading to a newer version or applying the latest patches that may include fixes for this issue.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to access the AGA functions. You may need to work with your security team to adjust user roles.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. SAP Notes often provide solutions or workarounds for known issues.
  
  Related Information:
  
  SAP Support Portal: Utilize the SAP Support Portal to search for specific notes or documentation related to the AGA function and the error message O3390.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Documentation: Review the official SAP documentation for the AGA functionality to understand its requirements and dependencies.
  
  If the issue persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.