How To Fix O3387 - Posting of delivery is not possible; quantity values are not correct

SAP Error Message - Details

• Message type: E = Error

• Message class: O3 - IS-Oil: HPM messages (goods movements, QCI, deliveries)

• Message number: 387

• Message text: Posting of delivery is not possible; quantity values are not correct

What causes this issue?

Before the system stores a delivery item with additional quantities to
the database tables (LIPS and LIPSO2) or before a goods issue can be
posted, the following check is performed:
The quantities LIPS-LGMNG and LIPS-LFIMG are compared with the
corresponding packed quantities in the additional quantity table. If
these are not equal, posting cannot be allowed.

System Response

The system stops processing, the document cannot be saved, or the goods
issue cannot be posted.

How to fix this error?

If the error is reproducible, note the steps to reproduce the problem
and inform your system administrator.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message O3387 - Posting of delivery is not possible; quantity values are not correct ?

  The SAP error message O3387, "Posting of delivery is not possible; quantity values are not correct," typically occurs during the delivery posting process in the SAP system. This error indicates that there is an issue with the quantity values associated with the delivery document. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Quantity Mismatch: The quantity being delivered does not match the quantity available in stock or the quantity specified in the sales order.
  Negative Stock: The system may not allow posting if it results in negative stock levels, depending on the configuration.
  Delivery Item Status: The status of the delivery items may not allow for posting (e.g., items may be blocked or have been previously processed).
  Incomplete Data: There may be missing or incorrect data in the delivery document, such as missing batch numbers or incorrect item categories.
  Configuration Issues: The configuration settings in the system may not allow for the posting of certain quantities or types of deliveries.
  
  Solutions:
  
  Check Quantities: Verify the quantities in the delivery document against the quantities in the sales order and the available stock. Ensure that the quantities are correct and that there is enough stock to fulfill the delivery.
  Review Item Status: Check the status of the items in the delivery. Ensure that they are not blocked or in a status that prevents posting.
  Adjust Delivery Document: If there are discrepancies, adjust the delivery document to reflect the correct quantities and ensure all required fields are filled out correctly.
  Check Stock Levels: Use transaction codes like MB52 or MMBE to check stock levels and ensure that there is no negative stock situation.
  Consult Configuration: If the issue persists, consult with your SAP configuration team to review the settings related to inventory management and delivery processing.
  Error Logs: Check the application logs (transaction SLG1) for more detailed error messages that may provide additional context for the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL01N (Create Outbound Delivery), VL02N (Change Outbound Delivery), and VL03N (Display Outbound Delivery) to manage deliveries.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to this error message.
  Documentation: Review SAP documentation related to delivery processing and inventory management for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the issue causing the O3387 error in SAP. If the problem persists, it may be necessary to involve your SAP support team for further investigation.