How To Fix O3377 - Quantity in stock keeping unit can not be zero, enter a non zero value

SAP Error Message - Details

• Message type: E = Error

• Message class: O3 - IS-Oil: HPM messages (goods movements, QCI, deliveries)

• Message number: 377

• Message text: Quantity in stock keeping unit can not be zero, enter a non zero value

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message O3377 - Quantity in stock keeping unit can not be zero, enter a non zero value ?

  The SAP error message O3377, which states "Quantity in stock keeping unit can not be zero, enter a non-zero value," typically occurs in the context of inventory management or when dealing with stock keeping units (SKUs) in SAP. This error indicates that an operation is being attempted with a stock keeping unit that has a quantity of zero, which is not allowed.
  Cause:
  
  Zero Quantity: The most straightforward cause is that the system is trying to process a transaction (like a goods movement, sales order, or inventory adjustment) for a stock keeping unit that has a quantity of zero.
  Incorrect Data Entry: The user may have inadvertently entered a quantity of zero when trying to create or modify a record.
  Stock Depletion: The stock for the specific SKU may have been depleted due to previous transactions, and the system is trying to perform an operation that requires a non-zero quantity.
  Configuration Issues: There may be configuration settings in the system that are not allowing transactions with zero quantities.
  
  Solution:
  
  Check Stock Levels: Verify the stock levels for the SKU in question. You can do this by navigating to the inventory management module and checking the stock overview for the specific material.
  Adjust Quantity: If the quantity is indeed zero and you need to perform a transaction, you will need to adjust the stock level by either receiving new stock or correcting any previous transactions that may have led to the zero quantity.
  Correct Data Entry: If the error was due to incorrect data entry, ensure that you enter a non-zero quantity when prompted.
  Review Transaction Type: Ensure that the type of transaction you are trying to perform is appropriate for the current stock level. For example, you cannot sell or transfer stock that does not exist.
  Consult Documentation: If you are unsure about the specific transaction or process, consult SAP documentation or your organization's SAP support team for guidance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MB52 (List Warehouse Stocks on Hand), MMBE (Stock Overview), and others that can help you analyze stock levels.
  User Roles and Permissions: Ensure that you have the necessary permissions to view and modify stock levels in the system.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message, as there may be updates or fixes available.
  Training: If you frequently encounter this error, consider additional training on inventory management processes within SAP to better understand how to manage stock levels effectively.
  
  By following these steps, you should be able to resolve the O3377 error and continue with your operations in SAP.