How To Fix O3000 - Volume correction factor is zero or negative: inconsistent customizing

O3000 - Overview

• Message type: E = Error

• Message class: O3 - IS-Oil: HPM messages (goods movements, QCI, deliveries)

• Message number: 000

• Message text: Volume correction factor is zero or negative: inconsistent customizing

What causes this issue?

When performing a quantity conversion, the Quantity Conversion
Interface (QCI) determines volume correction factors in order to
correct volume quantities. A zero or negative factor has been
determined. The volume correction factor has to have a positive,
non-zero value.

System Response

The system stops processing.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message O3000 - Volume correction factor is zero or negative: inconsistent customizing ?

  The SAP error message O3000, which states "Volume correction factor is zero or negative: inconsistent customizing," typically occurs in the context of SAP's logistics or materials management modules, particularly when dealing with the handling of volumes in inventory management or sales and distribution.
  
  Cause:
  The error is triggered when the system encounters a volume correction factor that is either zero or negative. This factor is used to adjust the volume of materials based on certain conditions, such as temperature or pressure. If the factor is not set correctly in the customizing settings, it can lead to inconsistencies in how volumes are calculated and reported.
  Common Causes Include:
  
  Incorrect Customizing Settings: The volume correction factor may not have been defined properly in the customizing settings.
  Missing Data: Required data for calculating the volume correction factor may be missing or incorrectly entered.
  Master Data Issues: The material master data may not have the necessary information related to volume