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How To Fix O1892 - Customer and exchange partner do not match.


O1892 - Overview

  • Message type: E = Error

  • Message class: O1 - IS-Oil : Message pool exchanges

  • Message number: 892

  • Message text: Customer and exchange partner do not match.

  • Show details Hide details
  • What causes this issue?

    The vendor, who is the exchange partner that your exchange agreement
    wasmade with, does not have a link to the customer in the system.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Check the number of the exchange agreement and the customer number.

    Error message extract from SAP system. Copyright SAP SE.


O1892 - Details

  • The SAP error message O1892 ("Customer and exchange partner do not match") typically occurs in the context of sales and distribution (SD) or when dealing with business partner relationships in SAP. This error indicates that there is a mismatch between the customer data and the exchange partner data in the system.
    
    Cause: Data Mismatch: The customer number entered does not correspond to the exchange partner (which could be a vendor or another customer) defined in the system. Incorrect Configuration: The configuration settings for the customer or exchange partner may not be set up correctly. Master Data Issues: There may be issues with the master data of the customer or exchange partner, such as missing or incorrect entries. Business Partner Relationships: The relationship between the customer and the exchange partner may not be properly defined in the system.
    Solution: Verify Customer and Exchange Partner: Check the customer master data to ensure that the correct customer number is being used. Verify

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