How To Fix O1823 - The FI document & / & / & is locked by another user.

SAP Error Message - Details

• Message type: E = Error

• Message class: O1 - IS-Oil : Message pool exchanges

• Message number: 823

• Message text: The FI document & / & / & is locked by another user.

What causes this issue?

The FI document &V1& / &V2& / &V3& which is a receiveable or a payable
is locked by another user. Therefore it can not used for this netting
process.

System Response

System warning

How to fix this error?

Continue if it is not neccessary that the locked document has to be
netted
Start this transaction again, when this document is no longer locked

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message O1823 - The FI document & / & / & is locked by another user. ?

  The SAP error message O1823 indicates that a Financial Accounting (FI) document is locked by another user. This typically occurs when one user is editing or processing a document, and another user attempts to access or modify the same document simultaneously. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Concurrent Access: Another user is currently editing or processing the same FI document.
  Session Timeout: A previous session may not have been properly closed, leaving the document locked.
  System Issues: Occasionally, system errors or crashes can lead to documents being incorrectly marked as locked.
  
  Solutions:
  
  
  Wait and Retry: If the document is locked by another user, the simplest solution is to wait until that user has finished their work and released the lock. You can periodically check if the document is still locked.
  
  
  Identify the Locking User:
  
  Use transaction code SM12 (Lock Entries) to view the list of locked entries. You can filter by the document number or user ID to identify who is holding the lock.
  If you have the necessary authorizations, you can also unlock the document from this transaction, but this should be done with caution and ideally after consulting with the user who is working on the document.
  
  
  
  Check for Background Jobs: Sometimes, background jobs may hold locks on documents. You can check for any running jobs that might be affecting the document.
  
  
  Session Management: Ensure that all sessions are properly closed. If a session has crashed or is unresponsive, it may still hold a lock on the document.
  
  
  Contact Support: If the issue persists and you cannot identify the locking user or if the lock seems to be erroneous, contact your SAP Basis team or technical support for assistance.
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for any related errors or issues.
  SE11: To check the data dictionary for the structure of the FI document if needed.
  
  
  
  User Communication: If you identify the user who is locking the document, communicate with them to understand their needs and coordinate access.
  
  
  Documentation: Refer to SAP Help documentation for more details on document locking and handling in the FI module.
  
  
  Best Practices: Encourage users to log out of sessions properly and to avoid keeping documents open unnecessarily to minimize locking issues.
  
  
  By following these steps, you should be able to resolve the O1823 error and manage document locks effectively in SAP.