How To Fix O1424 - Fee for GR & & locked by user &. Fee not copied.

SAP Error Message - Details

• Message type: E = Error

• Message class: O1 - IS-Oil : Message pool exchanges

• Message number: 424

• Message text: Fee for GR & & locked by user &. Fee not copied.

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Wait for about a minute and try again.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message O1424 - Fee for GR & & locked by user &. Fee not copied. ?

  The SAP error message O1424 indicates that there is an issue with the fee for Goods Receipt (GR) being locked by a user, which prevents the fee from being copied. This typically occurs in the context of logistics and procurement processes where fees are associated with goods receipts.
  Cause:
  
  User Lock: The fee for the Goods Receipt is currently locked by another user. This can happen if another transaction is being processed that involves the same fee.
  Transaction Interruption: If a transaction was interrupted or not completed properly, it might leave the fee in a locked state.
  Configuration Issues: There may be configuration settings in the system that are causing the fee to be locked under certain conditions.
  
  Solution:
  
  Identify the Locking User: Use transaction code SM12 to check for locks in the system. You can look for the user who has locked the fee and determine if they are still active in the system.
  Release the Lock: If the locking user is no longer active or if the transaction can be safely terminated, you can release the lock from SM12. Be cautious when doing this to avoid data inconsistencies.
  Retry the Transaction: After the lock has been released, try to perform the Goods Receipt transaction again to see if the fee can now be copied.
  Check for Configuration Issues: If the problem persists, review the configuration settings related to fees and Goods Receipts to ensure they are set up correctly.
  Consult Documentation: Refer to SAP documentation or support notes related to this error message for any specific guidance or patches that may address the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MB01 (Goods Receipt), MIGO (Goods Movement), and SM12 (Lock Entries).
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. You can search for the error message number or related keywords in the SAP Support Portal.
  User Training: Ensure that users are trained on proper transaction handling to minimize the chances of locks occurring due to improper transaction completion.
  
  If the issue continues after following these steps, it may be necessary to involve your SAP Basis team or SAP support for further investigation.