How To Fix O0027 - Quantity Conversion Interface: This module is not released for customers

SAP Error Message - Details

• Message type: E = Error

• Message class: O0 - IS-OIL area independent messages

• Message number: 027

• Message text: Quantity Conversion Interface: This module is not released for customers

What causes this issue?

You have attempted to use a conversion group for quantity conversion
calculations that is not released for general use by SAP. With release
4.6B and 4.6C, SAP delivers example conversion groups e.g. for asphalt
conversion, which include a call to a function module
OIB_QCI_ASPHALT_VCF (defined in table OIB04) and for LPG conversions,
which include a call to function module OIB_QCI_LPGE (defined in table
OIB04). These modules are not released for customers, but can serve as
a basis for the development of customer specific modules. If such
modules are developed in the customer name space, you only have to use
transaction O588, choose the "External function calls and sequence"
path and change the function module name in the conversion group entry
to the new name. Then, the conversion group can be used.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The system stops processing.

How to fix this error?

Copy the function module which is blocked with this error message into
a customer function group. Remove the call to function module
OIL_CHECK_SYSTEM. Check the implementation logic and test the results
before using the copied function in production. SAP can not be held
responsible for any damage that might occur if you copy such example
function modules and utilize such functions without proper testing and
verification of the functions.
Change the customizing setting of the conversion group (new function
module name).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message O0027 - Quantity Conversion Interface: This module is not released for customers ?

  The SAP error message O0027, which states "Quantity Conversion Interface: This module is not released for customers," typically indicates that there is an issue with the configuration or availability of a specific module related to quantity conversion in your SAP system. This error can occur in various contexts, such as during the execution of certain transactions or when trying to access specific functionalities that rely on the quantity conversion interface.
  Cause:
  
  Module Not Released: The specific quantity conversion module you are trying to use has not been released for customer use. This could be due to it being in a development or testing phase.
  Configuration Issues: There may be configuration settings that are not properly set up, leading to the system not recognizing the module as available.
  Version Compatibility: The version of SAP you are using may not support the module, or there may be a mismatch between the installed components.
  Authorization Issues: The user may not have the necessary authorizations to access the module.
  
  Solution:
  
  Check Module Release: Verify with your SAP Basis or technical team whether the module is indeed released for customer use. If it is not, you may need to wait for an official release or apply for access if possible.
  Configuration Review: Review the configuration settings related to quantity conversion in your SAP system. Ensure that all necessary settings are correctly configured.
  System Update: If you are using an outdated version of SAP, consider updating to a newer version that includes the required module.
  User Authorizations: Check the user roles and authorizations to ensure that the user encountering the error has the necessary permissions to access the module.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide more detailed insights based on your specific system configuration and version.
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation for the specific module you are working with to understand its requirements and limitations.
  Community Forums: Check SAP Community forums or other user groups for discussions related to this error. Other users may have encountered similar issues and can provide insights or solutions.
  Testing in Development: If possible, test the functionality in a development or sandbox environment to isolate the issue without affecting production data.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.