How To Fix O0023 - Internal error in &1 &2 with returncode &3 (&4)

SAP Error Message - Details

• Message type: E = Error

• Message class: O0 - IS-OIL area independent messages

• Message number: 023

• Message text: Internal error in &1 &2 with returncode &3 (&4)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message O0023 - Internal error in &1 &2 with returncode &3 (&4) ?

  The SAP error message O0023, which indicates an "Internal error in &1 &2 with return code &3 (&4)," typically points to an unexpected issue within the SAP system. This error can arise from various underlying causes, and resolving it often requires a systematic approach. Here’s a breakdown of potential causes, solutions, and related information:
  Possible Causes:
  
  System Bugs: The error may be due to a bug in the SAP software or a specific transaction.
  Configuration Issues: Incorrect configuration settings in the system can lead to internal errors.
  Data Corruption: Corrupted data in the database or inconsistencies in the application can trigger this error.
  Memory Issues: Insufficient memory or resources allocated to the SAP system can cause internal errors.
  Transport Issues: Problems during the transport of objects between systems can lead to inconsistencies.
  Custom Code: Custom ABAP code or enhancements that are not functioning correctly may also result in this error.
  
  Solutions:
  
  Check SAP Notes: Look for relevant SAP Notes in the SAP Support Portal. SAP frequently releases notes that address known issues and provide patches or workarounds.
  Review System Logs: Analyze the system logs (transaction SM21) and short dump analysis (transaction ST22) for more detailed error messages that can provide insights into the root cause.
  Check Configuration: Review the configuration settings related to the transaction or process that triggered the error. Ensure that all settings are correct and consistent.
  Data Consistency Check: Use transaction codes like SE11 or SE14 to check for data consistency in the database tables involved.
  Memory Allocation: Ensure that the SAP system has adequate memory and resources allocated. You may need to adjust the instance profile parameters.
  Debugging: If you have access to the ABAP code, consider debugging the program to identify where the error occurs.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with the error message details, return codes, and any relevant logs.
  
  Related Information:
  
  Return Codes: The return codes (&3 and &4) in the error message can provide additional context. Understanding what these codes represent can help narrow down the issue.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), ST22 (Dump Analysis), and SE80 (Object Navigator) for troubleshooting.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their experiences and solutions.
  
  Conclusion:
  The O0023 error is a generic internal error that requires careful investigation to determine its specific cause. By following the outlined steps and utilizing available resources, you can work towards resolving the issue effectively.