How To Fix NRSCNV296 - Background job could not reset step &1; see ST22

SAP Error Message - Details

• Message type: E = Error

• Message class: NRSCNV - Message class

• Message number: 296

• Message text: Background job could not reset step &1; see ST22

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message NRSCNV296 - Background job could not reset step &1; see ST22 ?

  The SAP error message NRSCNV296 indicates that a background job could not reset a specific step, and it suggests checking transaction ST22 for more details. This error typically occurs in the context of background processing in SAP, often related to issues with job execution, such as dumps or failures in the job steps.
  Cause:
  
  
  ABAP Runtime Errors: The most common cause of this error is an ABAP runtime error that occurred during the execution of the background job. This could be due to various reasons, such as:
  
  Syntax errors in the ABAP program.
  Accessing non-existent data or database tables.
  Memory issues or exceeding system limits.
  Logical errors in the code.
  
  
  
  Job Configuration Issues: Incorrect configuration of the background job, such as invalid parameters or scheduling conflicts.
  
  
  System Resource Limitations: Insufficient system resources (like memory or processing power) can lead to job failures.
  
  
  Database Issues: Problems with the database, such as locks or connectivity issues, can also cause background jobs to fail.
  
  
  Solution:
  
  
  Check ST22: The first step is to check transaction ST22 (Dump Analysis) to find the specific dump that occurred. This will provide detailed information about the error, including the program, line number, and the nature of the error.
  
  
  Analyze the Dump: Review the dump details to identify the root cause. Look for:
  
  The error message and its description.
  The call stack to see which program or function module caused the error.
  Any relevant data that might indicate what went wrong.
  
  
  
  Correct the Code: If the error is due to a coding issue, correct the ABAP code as necessary. This may involve fixing syntax errors, handling exceptions, or ensuring that data access is valid.
  
  
  Adjust Job Parameters: If the job configuration is incorrect, adjust the parameters or settings of the background job in transaction SM37 (Job Monitoring).
  
  
  Monitor System Resources: Check system resources to ensure that there are no memory or processing limitations. You can use transaction ST03N for performance analysis.
  
  
  Database Checks: Ensure that the database is functioning correctly. Check for locks or connectivity issues that might affect job execution.
  
  
  Re-run the Job: After making the necessary corrections, re-run the background job to see if the issue is resolved.
  
  
  Related Information:
  
  
  Transaction Codes:
  
  ST22: Dump Analysis
  SM37: Job Monitoring
  SM21: System Log
  ST03N: Workload Analysis
  
  
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to the error message NRSCNV296 or similar background job failures.
  
  
  Documentation: Review SAP documentation for background processing and error handling to better understand how to manage and troubleshoot background jobs.
  
  
  By following these steps, you should be able to diagnose and resolve the NRSCNV296 error effectively.