How To Fix NJIT_MSG_BP012 - Customer &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: NJIT_MSG_BP -

• Message number: 012

• Message text: Customer &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message NJIT_MSG_BP012 - Customer &1 does not exist ?

  The SAP error message NJIT_MSG_BP012, which states "Customer &1 does not exist," typically occurs when a transaction is attempted involving a customer that the system cannot find in the database. This can happen for several reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Incorrect Customer Number: The customer number entered in the transaction may be incorrect or mistyped.
  Customer Not Created: The customer may not have been created in the system yet.
  Customer Deactivation: The customer might have been deactivated or marked for deletion.
  Data Synchronization Issues: If your system is integrated with other systems (like CRM or external databases), there may be synchronization issues.
  Incorrect Company Code: The customer might exist, but not in the company code you are working with.
  
  Solutions:
  
  Verify Customer Number: Double-check the customer number you are entering to ensure it is correct.
  Create Customer: If the customer does not exist, you may need to create a new customer record using transaction code BP (Business Partner) or XD01 (Create Customer - Company Code).
  Check Customer Status: Use transaction code BP to search for the customer and check if it is active. If it is inactive, you may need to reactivate it.
  Check Company Code: Ensure that you are using the correct company code. You can check this in the customer master data.
  Data Consistency Check: If you suspect data synchronization issues, you may need to run consistency checks or consult with your IT department to ensure that all systems are properly synchronized.
  Authorization Issues: Ensure that you have the necessary authorizations to view or create customer records.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for Business Partner, XD01 for creating customers, XD02 for changing customers, and XD03 for displaying customers.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that your user role has the necessary permissions to access customer data.
  Consult Documentation: Refer to SAP documentation or help files for more detailed information on managing customer data.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.