How To Fix NJIT_MSG864 - Repeted combination of Prefix, From Number and To number are not allowed.

SAP Error Message - Details

• Message type: E = Error

• Message class: NJIT_MSG - NJIT Inbound message class

• Message number: 864

• Message text: Repeted combination of Prefix, From Number and To number are not allowed.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message NJIT_MSG864 - Repeted combination of Prefix, From Number and To number are not allowed. ?

  The SAP error message NJIT_MSG864 indicates that there is a repeated combination of Prefix, From Number, and To Number in your configuration. This typically occurs in the context of telecommunications or number range management within SAP systems, particularly when dealing with number ranges for routing or call management.
  Cause:
  The error arises when you attempt to create or modify a configuration that includes a combination of:
  
  Prefix: The dialing prefix for a number.
  From Number: The starting number in a range.
  To Number: The ending number in a range.
  
  If you try to enter a combination that already exists in the system, SAP will throw this error to prevent duplicate entries, which could lead to confusion or misrouting of calls.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Configurations:
  
  Navigate to the relevant configuration area in SAP where you manage number ranges or prefixes.
  Look for existing entries that match the combination of Prefix, From Number, and To Number you are trying to create.
  
  
  
  Modify or Delete Duplicates:
  
  If you find a duplicate entry, you can either modify it (if it’s appropriate to do so) or delete it if it’s no longer needed.
  Ensure that the new combination you want to create does not conflict with existing entries.
  
  
  
  Create Unique Combinations:
  
  If you need to keep the existing entry, consider creating a new combination that is unique. This may involve changing the Prefix, From Number, or To Number to ensure there are no conflicts.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to number range management or telecommunications configuration for additional guidance on how to manage these entries effectively.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on your SAP version, you may use specific transaction codes to access number range management or telecommunications settings (e.g., SPRO for configuration).
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Testing: After making changes, ensure to test the configuration to confirm that the error is resolved and that the system behaves as expected.
  
  By following these steps, you should be able to resolve the NJIT_MSG864 error and successfully manage your number configurations in SAP.