How To Fix NJIT_MSG110 - Supply control &1 cannot be activated, customer is inactive

SAP Error Message - Details

• Message type: E = Error

• Message class: NJIT_MSG - NJIT Inbound message class

• Message number: 110

• Message text: Supply control &1 cannot be activated, customer is inactive

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message NJIT_MSG110 - Supply control &1 cannot be activated, customer is inactive ?

  The SAP error message NJIT_MSG110 indicates that a supply control (such as a planning strategy or supply chain control) cannot be activated because the associated customer is inactive. This typically occurs in the context of supply chain management or production planning within SAP.
  Cause:
  The primary cause of this error is that the customer associated with the supply control is marked as inactive in the system. This can happen for various reasons, such as:
  
  The customer has been deactivated due to business decisions.
  The customer master data has not been maintained properly.
  There may be a configuration issue in the system that prevents the activation of the supply control.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Customer Status:
  
  Go to the customer master data in SAP (transaction code XD03 for display).
  Verify if the customer is indeed marked as inactive. If so, you may need to reactivate the customer.
  
  
  
  Reactivate Customer:
  
  If the customer needs to be reactivated, you can do this using transaction code XD02 (change customer) and update the status to active.
  
  
  
  Review Supply Control Configuration:
  
  Ensure that the supply control settings are correctly configured and that they reference the correct customer.
  Check if there are any dependencies or settings that might be causing the issue.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to supply control and customer activation for any specific guidelines or additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific configuration of your system.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD03: Display Customer Master
  XD02: Change Customer Master
  MD04: Stock/Requirements List (to check supply and demand)
  
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional context.
  
  
  Documentation: Review the SAP Help Portal for information on supply chain management and customer master data management.
  
  
  By following these steps, you should be able to identify the cause of the NJIT_MSG110 error and take appropriate action to resolve it.