How To Fix NJIT_MSG107 - Reference Type & is not maintained for the customer &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: NJIT_MSG - NJIT Inbound message class

  • Message number: 107

  • Message text: Reference Type & is not maintained for the customer &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message NJIT_MSG107 - Reference Type & is not maintained for the customer & ?

    The SAP error message NJIT_MSG107 indicates that a reference type is not maintained for a specific customer. This error typically arises in the context of customer master data or when processing transactions that involve customer references.

    Cause:

    The error occurs when the system expects a reference type to be defined for a customer, but it is missing. This can happen due to several reasons:

    1. Missing Configuration: The reference type for the customer has not been set up in the system.
    2. Incomplete Customer Master Data: The customer master record may not have been fully maintained, leading to missing reference type information.
    3. Data Migration Issues: If data was migrated from another system, the reference types may not have been correctly transferred or mapped.

    Solution:

    To resolve the NJIT_MSG107 error, you can follow these steps:

    1. Check Customer Master Data:

      • Go to the customer master data transaction (e.g., XD02 for change or XD03 for display).
      • Verify that all required fields, including the reference type, are filled in correctly.
    2. Maintain Reference Type:

      • If the reference type is missing, you need to maintain it. This can usually be done in the customer master data screen under the relevant tab (e.g., Sales Area Data).
      • Ensure that the reference type is correctly assigned to the customer.
    3. Configuration Settings:

      • If you have access to configuration settings, check the relevant configuration for customer reference types in the SAP Customizing Implementation Guide (IMG).
      • Navigate to the relevant section (e.g., Sales and Distribution > Master Data > Customer > Define Customer Reference Types) and ensure that the reference types are properly defined.
    4. Data Migration Review:

      • If the issue arose after a data migration, review the migration process to ensure that all necessary fields were included and correctly mapped.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific details on the reference types and their importance in your business processes.
    6. Contact Support:

      • If the issue persists after checking the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer).
    • SAP Notes: Check for any SAP Notes related to NJIT_MSG107 for additional insights or patches that may address the issue.
    • User Roles: Ensure that you have the necessary authorizations to view and edit customer master data.

    By following these steps, you should be able to identify and resolve the NJIT_MSG107 error effectively.

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