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Message type: E = Error
Message class: NJIT_MSG - NJIT Inbound message class
Message number: 101
Message text: Please enter valid Call Type
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NJIT_MSG101
- Please enter valid Call Type ?The SAP error message NJIT_MSG101, which states "Please enter valid Call Type," typically occurs in the context of a transaction or process where a specific call type is required but has not been provided or is invalid. This error is often encountered in modules related to customer service, support, or communication processes.
Cause:
- Invalid Input: The user may have entered an invalid or unsupported call type in the relevant field.
- Missing Configuration: The call types may not be properly configured in the system, leading to the inability to recognize the input.
- Data Entry Error: There may be a typographical error or formatting issue in the call type field.
- Authorization Issues: The user may not have the necessary permissions to access certain call types.
Solution:
- Check Input: Verify that the call type entered is valid. Refer to the documentation or dropdown list of available call types to ensure the correct one is being used.
- Configuration Review: If you have access, check the configuration settings for call types in the relevant module (e.g., Customer Service, CRM). Ensure that the call types are defined and active.
- Consult Documentation: Review any relevant SAP documentation or user manuals that outline the valid call types for the specific transaction you are working with.
- User Permissions: Ensure that the user has the necessary permissions to access and use the call types. If not, contact your SAP administrator to adjust the user roles.
- Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
Related Information:
By following these steps, you should be able to identify the cause of the NJIT_MSG101 error and implement a suitable solution.
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