How To Fix NJIT_MSG096 - Customer partner description or Active supplier is not maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: NJIT_MSG - NJIT Inbound message class

• Message number: 096

• Message text: Customer partner description or Active supplier is not maintained

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message NJIT_MSG096 - Customer partner description or Active supplier is not maintained ?

  The SAP error message NJIT_MSG096 indicates that there is an issue with the customer partner description or that an active supplier is not maintained in the system. This error typically arises in scenarios where a business transaction requires a valid partner function, such as when creating or processing sales orders, purchase orders, or other related documents.
  Cause:
  
  Missing Partner Function: The partner function for the customer or supplier is not defined in the system.
  Inactive Supplier: The supplier you are trying to use is not active or has not been properly set up in the system.
  Data Inconsistency: There may be inconsistencies in the master data related to the customer or supplier.
  Configuration Issues: The configuration settings for partner determination may not be correctly set up in the system.
  
  Solution:
  
  
  Check Customer/Supplier Master Data:
  
  Go to the customer or supplier master data in SAP and verify that all necessary partner functions are maintained.
  Ensure that the customer or supplier is marked as active.
  
  
  
  Maintain Partner Functions:
  
  If the partner function is missing, you can add it by navigating to the relevant transaction (e.g., XD02 for customers or MK02 for suppliers) and maintaining the necessary partner functions.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings for partner determination in the relevant customizing transaction (e.g., SPRO).
  Ensure that the partner determination procedure is correctly assigned to the relevant document type.
  
  
  
  Data Consistency Check:
  
  Run any relevant reports or transactions to check for data consistency issues in the customer or supplier master data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on maintaining partner functions and resolving related issues.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  XD02 (Change Customer)
  MK02 (Change Vendor)
  SPRO (Customizing)
  
  
  
  Partner Functions: Understand the different partner functions that can be assigned to customers and suppliers, such as sold-to party, ship-to party, payer, etc.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and edit customer and supplier master data.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the NJIT_MSG096 error in SAP.