How To Fix NJIT_MSG092 - Customer is not activated

SAP Error Message - Details

• Message type: E = Error

• Message class: NJIT_MSG - NJIT Inbound message class

• Message number: 092

• Message text: Customer is not activated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message NJIT_MSG092 - Customer is not activated ?

  The SAP error message NJIT_MSG092, which states "Customer is not activated," typically indicates that the customer account you are trying to use in a transaction is not active in the system. This can occur in various contexts, such as when processing sales orders, deliveries, or invoices.
  Cause:
  
  Customer Status: The customer master record may be set to inactive or not fully activated. This can happen if the customer has been flagged for deletion or if the necessary data has not been maintained.
  Data Maintenance: The customer may not have been properly set up in the system, or required fields may be missing.
  Company Code Assignment: The customer may not be assigned to the relevant company code or sales area.
  Blocking Reasons: There may be blocking reasons set on the customer record that prevent transactions from being processed.
  
  Solution:
  
  
  Check Customer Status:
  
  Go to the customer master record using transaction code XD03 (Display Customer) or FD03 (Display Customer - Financial).
  Verify the status of the customer. If it is inactive, you may need to activate it.
  
  
  
  Activate Customer:
  
  If the customer is inactive, you can activate it using transaction code XD02 (Change Customer) or FD02 (Change Customer - Financial).
  Ensure that all necessary data is filled out and that the customer is marked as active.
  
  
  
  Review Company Code and Sales Area:
  
  Ensure that the customer is assigned to the correct company code and sales area. This can be checked in the customer master record.
  If the customer is not assigned, you will need to add the necessary assignments.
  
  
  
  Check for Blocking Reasons:
  
  Review any blocking reasons that may be set on the customer record. If there are any blocks, you will need to remove them to allow transactions.
  
  
  
  Consult with Your SAP Administrator:
  
  If you do not have the necessary permissions to make changes, consult with your SAP administrator or the person responsible for maintaining customer data in your organization.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD03 - Display Customer
  XD02 - Change Customer
  FD03 - Display Customer - Financial
  FD02 - Change Customer - Financial
  
  
  
  SAP Notes: Check SAP Notes for any specific issues related to this error message. Sometimes, there may be known issues or patches that can resolve the problem.
  
  
  Documentation: Refer to SAP documentation for customer master data management for more detailed information on maintaining customer records.
  
  
  By following these steps, you should be able to resolve the NJIT_MSG092 error and activate the customer in your SAP system.