How To Fix NJIT_MSG004 - JIT Call has external status &1; cannot perform '&2'

SAP Error Message - Details

• Message type: E = Error

• Message class: NJIT_MSG - NJIT Inbound message class

• Message number: 004

• Message text: JIT Call has external status &1; cannot perform '&2'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message NJIT_MSG004 - JIT Call has external status &1; cannot perform '&2' ?

  The SAP error message NJIT_MSG004 indicates that a Just-In-Time (JIT) call has an external status that prevents the execution of a specific action. The placeholders &1 and &2 in the message represent the external status and the action that cannot be performed, respectively.
  Cause:
  The error typically arises when:
  
  The JIT call is in a status that does not allow for the requested operation (e.g., the call might be completed, canceled, or in a state that is not valid for the action).
  There may be inconsistencies in the data or process flow that lead to the JIT call being in an unexpected state.
  The system might be configured in a way that restricts certain actions based on the status of the JIT call.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Status: Review the status of the JIT call referenced in the error message. You can do this by navigating to the relevant transaction or report that displays JIT calls. Ensure that the status is appropriate for the action you are trying to perform.
  
  
  Review Documentation: Consult the SAP documentation or help files related to JIT processing to understand the valid statuses and the actions that can be performed in each status.
  
  
  Correct the Process Flow: If the JIT call is in an incorrect status due to a process error, you may need to correct the preceding steps in the process flow to ensure that the JIT call reaches a valid state.
  
  
  Consult with Technical Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance. They may provide insights based on system logs or configurations.
  
  
  Check Customizations: If your SAP system has custom developments or enhancements related to JIT processing, review those to ensure they are not causing the issue.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for monitoring and managing JIT calls, such as JITCALL or similar.
  SAP Notes: Search for SAP Notes related to NJIT_MSG004 for any known issues or patches that may address the error.
  User Forums: Consider checking SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to diagnose and address the NJIT_MSG004 error effectively.