How To Fix NHCF_MAPPING002 - Internal ID &1 and external ID &2 are related to different patients

SAP Error Message - Details

• Message type: E = Error

• Message class: NHCF_MAPPING - Messages for service enablement layer in HCF

• Message number: 002

• Message text: Internal ID &1 and external ID &2 are related to different patients

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message NHCF_MAPPING002 - Internal ID &1 and external ID &2 are related to different patients ?

  The SAP error message NHCF_MAPPING002 indicates that there is a mismatch between the internal ID and external ID of patients in the system. This typically occurs in healthcare-related modules where patient records are being processed or mapped, such as in SAP for Healthcare (IS-H).
  
  Cause:
  
  
  Data Mismatch: The internal ID (used within the SAP system) and the external ID (used in external systems or databases) are linked to different patients. This can happen due to:
  
  Incorrect data entry or mapping.
  Changes in patient records that were not updated in all relevant systems.
  Duplicate records or incorrect patient identifiers.
  
  
  
  Integration Issues: If there are integrations with other systems (like EHRs or other healthcare applications), discrepancies in patient identifiers can lead to this error.
  
  
  Configuration Errors: Incorrect configuration in the mapping settings between internal and external patient IDs can also lead to this error.
  
  
  
  Solution:
  
  
  Verify Patient Records: Check the patient records associated with both the internal ID and external ID.