How To Fix NHCF_CX_UTILS610 - HCF log data does not exist for your selection criteria

SAP Error Message - Details

• Message type: E = Error

• Message class: NHCF_CX_UTILS - IS-H: HCF Utility Classes - Messages

• Message number: 610

• Message text: HCF log data does not exist for your selection criteria

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message NHCF_CX_UTILS610 - HCF log data does not exist for your selection criteria ?

  The SAP error message NHCF_CX_UTILS610 indicates that there is no HCF (Health Care Framework) log data available for the selection criteria you have specified. This error typically arises when you are trying to access or analyze log data related to healthcare processes, but the system cannot find any records that match your input parameters.
  Causes:
  
  Incorrect Selection Criteria: The most common cause is that the selection criteria you have entered (such as date range, patient ID, or other filters) do not match any existing log entries.
  No Data Available: There may simply be no log data recorded for the specified criteria, possibly due to a lack of transactions or activities during that time frame.
  Data Archiving: The log data may have been archived or deleted based on the data retention policies in place.
  Authorization Issues: In some cases, the user may not have the necessary authorizations to view the log data, leading to the impression that no data exists.
  
  Solutions:
  
  Review Selection Criteria: Double-check the selection criteria you are using. Ensure that the date range, patient ID, and other filters are correct and relevant.
  Broaden the Search: If possible, try to broaden the selection criteria to see if any data exists outside of your initial parameters.
  Check Data Availability: Verify if there are any existing logs by checking other time frames or different parameters.
  Consult with IT or SAP Basis Team: If you suspect that data may have been archived or deleted, consult with your IT department or SAP Basis team to check the data retention policies and whether the logs are still available.
  Authorization Check: Ensure that you have the necessary permissions to access the HCF log data. If not, request the appropriate access from your system administrator.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you navigate to the HCF log data, such as SICF for service activation or SLG1 for application log analysis.
  SAP Notes: Check SAP Notes for any known issues or updates related to the HCF log data. Sometimes, specific patches or updates may address underlying issues.
  Documentation: Review SAP documentation related to the Health Care Framework and log data management for additional insights and best practices.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.