How To Fix NHCF_CX_UTILS009 - Internal Error


SAP Error Message - Details

  • Message type: E = Error

  • Message class: NHCF_CX_UTILS - IS-H: HCF Utility Classes - Messages

  • Message number: 009

  • Message text: Internal Error

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message NHCF_CX_UTILS009 - Internal Error ?

    The SAP error message NHCF_CX_UTILS009, which indicates an "Internal Error," can be somewhat vague, as it does not provide specific details about the underlying issue. However, here are some common causes, potential solutions, and related information that may help you troubleshoot this error:

    Possible Causes:

    1. Data Inconsistencies: There may be inconsistencies or corruption in the data being processed.
    2. Configuration Issues: Incorrect configuration settings in the system can lead to internal errors.
    3. System Bugs: There may be bugs in the SAP software or specific modules that are causing the error.
    4. Authorization Issues: Lack of proper authorizations for the user executing the transaction can lead to unexpected errors.
    5. Performance Issues: System performance problems, such as memory shortages or database locks, can trigger internal errors.

    Potential Solutions:

    1. Check SAP Notes: Look for relevant SAP Notes in the SAP Support Portal. SAP frequently releases notes that address known issues and provide patches or workarounds.
    2. Review Logs: Check the application logs (transaction SLG1) and system logs (transaction SM21) for more detailed error messages that can provide insights into the cause of the error.
    3. Data Consistency Check: Run consistency checks on the relevant data. This may involve using specific transactions or tools provided by SAP to validate data integrity.
    4. Configuration Review: Review the configuration settings related to the transaction or process that triggered the error. Ensure that all settings are correct and aligned with best practices.
    5. User Authorizations: Verify that the user has the necessary authorizations to perform the action that led to the error.
    6. System Performance: Monitor system performance and check for any resource bottlenecks. Address any issues related to memory, CPU, or database performance.
    7. Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including transaction codes, user actions, and any relevant logs.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in diagnosing the issue, such as ST22 (Dump Analysis), SM37 (Job Monitoring), and ST01 (System Trace).
    • SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their experiences and solutions.
    • Documentation: Review the official SAP documentation for the specific module or functionality you are working with, as it may contain troubleshooting tips and best practices.

    By following these steps, you should be able to identify the cause of the NHCF_CX_UTILS009 error and implement a suitable solution.

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