How To Fix NGC_CORE_CLS000 - Unknown error. Case not covered by coding. Please contact SAP support

SAP Error Message - Details

• Message type: E = Error

• Message class: NGC_CORE_CLS - Message class for class maintenance

• Message number: 000

• Message text: Unknown error. Case not covered by coding. Please contact SAP support

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message NGC_CORE_CLS000 - Unknown error. Case not covered by coding. Please contact SAP support ?

  The error message "NGC_CORE_CLS000 Unknown error. Case not covered by coding. Please contact SAP support" typically indicates that the SAP system has encountered an unexpected situation that it cannot handle or process. This error is often related to the SAP Global Trade Services (GTS) or other modules that involve complex business processes.
  Possible Causes:
  
  Configuration Issues: There may be incorrect or incomplete configuration settings in the SAP system.
  Data Issues: The data being processed may be corrupted, incomplete, or not conforming to expected formats.
  Custom Code: If there are custom developments or enhancements, they may not be handling certain scenarios correctly.
  System Bugs: There may be a bug in the SAP software that has not been addressed in the current version you are using.
  Integration Issues: Problems with integration between different SAP modules or with external systems can lead to unexpected errors.
  
  Solutions:
  
  Check Configuration: Review the configuration settings related to the module you are working with. Ensure that all necessary settings are correctly configured.
  Data Validation: Validate the data being processed to ensure it meets all required criteria. Look for any anomalies or inconsistencies.
  Review Custom Code: If there are any custom developments, review the code to ensure it is robust and can handle all expected scenarios.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error. Sometimes, SAP releases updates to fix known issues.
  Debugging: If you have access to debugging tools, you can try to trace the error to see where it occurs in the code. This may provide insights into what is causing the issue.
  Contact SAP Support: If the issue persists and you cannot find a resolution, it is advisable to contact SAP Support. Provide them with detailed information about the error, including the context in which it occurs, any relevant logs, and steps to reproduce the issue.
  
  Related Information:
  
  SAP Community: You can search for similar issues in the SAP Community forums, where other users may have encountered and resolved the same error.
  Documentation: Review the official SAP documentation for the module you are working with to ensure you are following best practices.
  System Logs: Check system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and potentially resolve the error or gather enough information to seek help from SAP Support effectively.