How To Fix NGC_CORE_CHR013 - Values for hours must be between "00" and "24"


SAP Error Message - Details

  • Message type: E = Error

  • Message class: NGC_CORE_CHR - Message class for characteristic maintenance

  • Message number: 013

  • Message text: Values for hours must be between "00" and "24"

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Smart SAP Assistant

  • What is the cause and solution for SAP error message NGC_CORE_CHR013 - Values for hours must be between "00" and "24" ?

    The SAP error message NGC_CORE_CHR013 indicates that there is an issue with the input of hour values in a time-related field. Specifically, the error states that the values for hours must be between "00" and "24". This typically occurs in scenarios where time entries are being processed, such as in time recording, scheduling, or any module that requires time input.

    Cause:

    1. Invalid Hour Input: The most common cause of this error is that the user has entered an hour value that is outside the acceptable range. For example, entering "25", "30", or any negative value will trigger this error.
    2. Format Issues: The input might not be in the correct format. For instance, if the system expects a two-digit format (e.g., "01" for 1 AM) and receives a single digit (e.g., "1"), it may not interpret it correctly.
    3. Data Transfer Issues: If data is being imported or transferred from another system, there may be formatting issues or incorrect values being passed to SAP.

    Solution:

    1. Check Input Values: Review the hour values being entered and ensure they are within the range of "00" to "24". Make sure to use the correct format (two digits).
    2. Correct Formatting: If the input is being taken from a user interface, ensure that the input fields are properly formatted to accept only valid hour values.
    3. Validation Logic: If you are developing or customizing a program, implement validation logic to check the hour values before they are processed.
    4. Data Review: If the error occurs during data import, review the source data for any invalid hour entries and correct them before importing.
    5. Consult Documentation: If you are unsure about the expected input format or range, consult the relevant SAP documentation or help resources for guidance.

    Related Information:

    • Time Format: In SAP, time is often represented in a 24-hour format. Ensure that users are trained to enter time in this format.
    • User Training: Providing training or guidelines for users on how to enter time values correctly can help prevent this error from occurring.
    • Error Logs: Check SAP error logs for additional context or related errors that may provide more insight into the issue.
    • SAP Notes: Look for any relevant SAP Notes that may address this error or provide additional troubleshooting steps.

    By following these steps, you should be able to resolve the NGC_CORE_CHR013 error and ensure that hour values are entered correctly in your SAP system.

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