How To Fix /NFM/CA508 - Different coverage customer & for & not created


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /NFM/CA -

  • Message number: 508

  • Message text: Different coverage customer & for & not created

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /NFM/CA508 - Different coverage customer & for & not created ?

    The SAP error message /NFM/CA508 Different coverage customer & for & not created typically occurs in the context of the SAP Flexible Real Estate Management (RE-FX) module. This error indicates that there is a mismatch between the coverage customer and the contract or agreement being processed. Here’s a breakdown of the cause, potential solutions, and related information:

    Cause:

    1. Mismatch in Customer Data: The error usually arises when the customer associated with a specific coverage does not match the customer data in the contract or agreement.
    2. Incorrect Configuration: There may be configuration issues in the system regarding how coverage customers are defined or linked to contracts.
    3. Data Inconsistencies: There could be inconsistencies in the master data for customers, contracts, or coverage definitions.

    Solution:

    1. Check Customer Data: Verify that the customer data in the contract matches the coverage customer. Ensure that the customer number is correctly entered and corresponds to the expected coverage.
    2. Review Configuration Settings: Check the configuration settings in the RE-FX module to ensure that the coverage customers are set up correctly. This may involve reviewing the settings in the customizing transaction (SPRO).
    3. Data Consistency Check: Perform a data consistency check to identify any discrepancies in the master data. This can often be done using standard SAP reports or transaction codes that analyze data integrity.
    4. Update Coverage Information: If necessary, update the coverage information to ensure it aligns with the correct customer data. This may involve creating or modifying coverage agreements.
    5. Consult Documentation: Refer to SAP documentation or notes related to the RE-FX module for any specific guidelines or known issues regarding coverage customers.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as RECN (Contract Management), REIS (Real Estate Information System), and RE80 (Real Estate Management).
    • SAP Notes: Check for any SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • User Forums and Communities: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in the RE-FX module for further assistance.

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