How To Fix NFE_CLOUD013 - Result &1 in &2 &3 is not recognized for status update.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: NFE_CLOUD - Cloud NF-e Messages

  • Message number: 013

  • Message text: Result &1 in &2 &3 is not recognized for status update.

  • Show details Hide details
  • What causes this issue?

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    System Response

    How to fix this error?

    Review your implementation of partner enablement for <ZK>SAP Document
    Compliance, outbound invoicing for Brazil</>.
    If the document is issued by the standard SAP system (including <ZK>SAP
    Document Compliance, outbound invoicing for Brazil</>), report an
    incident to component LOD-LH-NFE.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message NFE_CLOUD013 - Result &1 in &2 &3 is not recognized for status update. ?

    The SAP error message NFE_CLOUD013 typically indicates that there is an issue with the status update of a specific result in the context of the SAP Cloud solution, particularly related to the Brazilian Nota Fiscal Eletrônica (NFE) process. The message suggests that the system does not recognize the specified result for the status update.

    Cause:

    1. Invalid Status Code: The status code being used in the update may not be valid or recognized by the system.
    2. Configuration Issues: There may be configuration issues in the NFE settings or in the integration with the cloud solution.
    3. Data Inconsistency: The data being processed may have inconsistencies or may not match the expected format or values.
    4. Version Mismatch: There could be a mismatch between the version of the NFE schema being used and the one expected by the SAP system.

    Solution:

    1. Check Status Codes: Verify the status codes being used in the update. Ensure that they are valid and recognized by the system.
    2. Review Configuration: Check the configuration settings for the NFE in the SAP system. Ensure that all necessary settings are correctly configured.
    3. Data Validation: Validate the data being sent for the status update. Ensure that it adheres to the expected format and values.
    4. Update SAP Notes: Check for any relevant SAP Notes that may address this issue. Applying the latest updates or patches may resolve the problem.
    5. Consult Documentation: Refer to the official SAP documentation for NFE and cloud integration to ensure compliance with the required processes.
    6. Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs.

    Related Information:

    • SAP NFE Documentation: Review the official SAP documentation related to Nota Fiscal Eletrônica for detailed guidelines on status updates and error handling.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting NFE-related issues, such as monitoring tools or logs.

    By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.

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