How To Fix NFE_CERTIFICATE005 - The certificates were deleted.

SAP Error Message - Details

• Message type: E = Error

• Message class: NFE_CERTIFICATE - Certificate message class

• Message number: 005

• Message text: The certificates were deleted.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message NFE_CERTIFICATE005 - The certificates were deleted. ?

  The SAP error message NFE_CERTIFICATE005 indicates that the certificates required for the electronic invoicing process (specifically for the Nota Fiscal Eletrônica - NFE) have been deleted or are missing. This can disrupt the ability to generate and send electronic invoices, which is critical for compliance with Brazilian tax regulations.
  Cause:
  
  Manual Deletion: Certificates may have been manually deleted by a user or during a system cleanup process.
  Expired Certificates: Certificates that have expired and were not renewed or replaced.
  System Migration or Upgrade: During system upgrades or migrations, certificates may not have been properly transferred or configured.
  Configuration Issues: Incorrect configuration settings in the NFE setup can lead to the system not recognizing existing certificates.
  
  Solution:
  
  
  Re-upload Certificates:
  
  Obtain the necessary digital certificates (usually in .pfx or .p12 format) from the certificate authority.
  Use the SAP transaction code NFE_CERTIFICATE to upload the certificates back into the system.
  Ensure that the certificates are valid and not expired.
  
  
  
  Check Certificate Validity:
  
  Verify the validity of the certificates. If they are expired, you will need to renew them with the certificate authority.
  
  
  
  Review System Configuration:
  
  Check the NFE configuration settings in your SAP system to ensure that they are correctly set up to point to the right certificates.
  Ensure that the paths and access permissions for the certificate files are correctly configured.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to NFE and electronic invoicing for any specific instructions or updates regarding certificate management.
  
  
  
  Contact Support:
  
  If the issue persists after following the above steps, consider reaching out to SAP support for further assistance. They may provide additional insights or patches if the issue is related to a known bug.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on managing certificates for NFE.
  Legal Compliance: Ensure that your organization is compliant with Brazilian tax regulations regarding electronic invoicing, as failure to do so can result in penalties.
  Backup Certificates: It is a good practice to maintain backups of your certificates and document their expiration dates to avoid future issues.
  
  By following these steps, you should be able to resolve the NFE_CERTIFICATE005 error and restore the functionality of electronic invoicing in your SAP system.