How To Fix NFE_CERTIFICATE001 - Cannot communicate with the NF-e on cloud service.

NFE_CERTIFICATE001 - Overview

• Message type: E = Error

• Message class: NFE_CERTIFICATE - Certificate message class

• Message number: 001

• Message text: Cannot communicate with the NF-e on cloud service.

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

Procedure for System Administrators

Review your service configurations in the Configuration Guide at
https://help.sap.com/viewer/p/SLH_NFe.
If the problem persists, open an incident to component LOD-LH-NFE.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message NFE_CERTIFICATE001 - Cannot communicate with the NF-e on cloud service. ?

  The SAP error message NFE_CERTIFICATE001 indicates that there is an issue with the communication between your SAP system and the NF-e (Nota Fiscal Eletrônica) cloud service. This error typically arises due to problems with the digital certificate used for signing the NF-e documents or issues with the configuration of the communication settings.
  Causes:
  
  Invalid or Expired Certificate: The digital certificate used for signing the NF-e may be invalid, expired, or not properly installed in the SAP system.
  Incorrect Configuration: The communication settings in the SAP system may not be correctly configured to connect to the NF-e cloud service.
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the NF-e cloud service.
  Firewall or Proxy Settings: Firewall or proxy settings may be blocking the communication between the SAP system and the NF-e service.
  Service Outage: The NF-e cloud service may be temporarily unavailable due to maintenance or other issues.
  
  Solutions:
  
  
  Check the Digital Certificate:
  
  Verify