How To Fix NFE004 - Cannot display or download documents posted under contigency.

SAP Error Message - Details

• Message type: E = Error

• Message class: NFE -

• Message number: 004

• Message text: Cannot display or download documents posted under contigency.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message NFE004 - Cannot display or download documents posted under contigency. ?

  The SAP error message NFE004 ("Cannot display or download documents posted under contingency") typically occurs in the context of the Nota Fiscal Eletrônica (NFE) process in Brazil, particularly when dealing with electronic invoicing. This error indicates that there are issues related to the status of the documents that are being processed.
  Cause:
  
  Contingency Mode: The error usually arises when the document is in a contingency status. This means that the document was issued in a situation where the normal electronic transmission to the tax authority (SEF) was not possible, and thus it was processed in a contingency mode.
  Document Status: The document may not have been successfully transmitted or may be in a state that does not allow for display or download.
  Authorization Issues: There may be issues with the authorization or configuration settings in the SAP system that prevent access to the document.
  Technical Issues: There could be technical issues with the SAP system or the connection to the tax authority's system.
  
  Solution:
  
  Check Document Status: Verify the status of the document in the SAP system. If it is in contingency mode, you may need to follow the appropriate procedures to resolve this status.
  Reprocess the Document: If the document was issued in contingency, you may need to reprocess it to attempt to send it again to the tax authority.
  Review Configuration: Ensure that the configuration settings for NFE in your SAP system are correct. This includes checking the settings for contingency processing.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for common issues.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance. They may be able to provide more specific guidance based on your system configuration and the nature of the error.
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation related to NFE and electronic invoicing in Brazil for detailed guidance on handling contingencies.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Training: Ensure that users involved in the NFE process are adequately trained on handling contingencies and understanding the implications of document statuses.
  
  By following these steps, you should be able to address the NFE004 error and ensure proper handling of electronic invoices in your SAP system.