How To Fix NET038 - Network response times at ICMP level

SAP Error Message - Details

• Message type: E = Error

• Message class: NET - Network Messages

• Message number: 038

• Message text: Network response times at ICMP level

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message NET038 - Network response times at ICMP level ?

  The SAP error message NET038 indicates that there are issues with network response times at the ICMP (Internet Control Message Protocol) level. This typically means that there are delays or timeouts in the network communication between the SAP system and other systems or services it is trying to connect to.
  Causes:
  
  Network Latency: High latency in the network can cause delays in response times. This can be due to physical distance, network congestion, or inefficient routing.
  Firewall or Security Settings: Firewalls or security settings may be blocking or slowing down ICMP packets, which can lead to timeouts.
  Network 
  Configuration Issues: Misconfigurations in network devices (routers, switches) can lead to packet loss or delays.
  Server Load: If the server hosting the SAP system is under heavy load, it may not respond to ICMP requests in a timely manner.
  Network Hardware Issues: Faulty network hardware (e.g., cables, switches, routers) can cause communication problems.
  
  Solutions:
  
  Network Monitoring: Use network monitoring tools