How To Fix NET007 - Network statistics at protocol level

SAP Error Message - Details

• Message type: E = Error

• Message class: NET - Network Messages

• Message number: 007

• Message text: Network statistics at protocol level

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message NET007 - Network statistics at protocol level ?

  The SAP error message NET007, which indicates "Network statistics at protocol level," typically relates to issues in the network communication between SAP systems or between an SAP system and external systems. This error can arise due to various reasons, including network configuration issues, protocol mismatches, or problems with the underlying network infrastructure.
  Causes:
  
  Network Configuration Issues: Incorrect settings in the network configuration can lead to communication failures.
  Protocol Mismatches: If the SAP system is trying to communicate using a protocol that is not supported or incorrectly configured on the other end, this error may occur.
  Firewall or Security Settings: Firewalls or security settings may block the necessary ports or protocols required for communication.
  Network Latency or Connectivity Issues: High latency or intermittent connectivity can cause timeouts and result in this error.
  SAP Kernel or Software Bugs: Sometimes, bugs in the SAP kernel or related software can lead to unexpected behavior and errors.
  
  Solutions:
  
  Check Network Configuration: Verify the network settings in the SAP system and ensure they are correctly configured. This includes checking the RFC destinations and ensuring they point to the correct IP addresses and ports.
  Review Protocol Settings: Ensure that the protocols being used (e.g., TCP/IP) are correctly configured on both ends of the communication.
  Firewall Configuration: Check firewall settings to ensure that the necessary ports are open and that traffic is allowed between the systems.
  Monitor Network Performance: Use network monitoring tools to check for latency, packet loss, or other connectivity issues that may be affecting communication.
  Update SAP Software: Ensure that you are running the latest version of the SAP kernel and related software, as updates may contain fixes for known issues.
  Check SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on network configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed logs and error messages to facilitate troubleshooting.
  
  By following these steps, you should be able to diagnose and resolve the NET007 error in your SAP environment.