How To Fix NAA802 - Search results do not include any blocked data; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: NAA - Subsequent settlement (Purchasing)

• Message number: 802

• Message text: Search results do not include any blocked data; see long text

What causes this issue?

You want to display or change data that might contain blocked personal
data.

System Response

To protect personal data, the search results do not display any blocked
data.

How to fix this error?

Contact a user in the company who is authorized to display blocked data.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message NAA802 - Search results do not include any blocked data; see long text ?

  The SAP error message NAA802, which states "Search results do not include any blocked data; see long text," typically occurs in the context of the SAP system when users are trying to perform a search or query that involves data that has been blocked or restricted in some way. This error is often related to the use of the SAP Archive Information System or similar data retrieval processes.
  Cause:
  
  Blocked Data: The primary cause of this error is that the data you are trying to access has been marked as blocked or restricted. This could be due to various reasons, such as data being archived, deleted, or marked for some form of restriction.
  Search Criteria: The search criteria you are using may not include the necessary parameters to retrieve blocked data.
  User Authorizations: The user may not have the necessary authorizations to view blocked data, leading to the system filtering it out from the search results.
  
  Solution:
  
  Check Data Status: Verify the status of the data you are trying to access. If it is indeed blocked or archived, you may need to unarchive or unblock it, depending on your requirements.
  Adjust Search Criteria: Modify your search parameters to ensure that they include the possibility of retrieving blocked data. This may involve changing filters or settings in the search interface.
  User Authorizations: Ensure that the user has the appropriate authorizations to view blocked data. This may require adjustments to user roles or permissions in the SAP system.
  Consult Documentation: Review the long text associated with the error message for additional context or specific instructions related to your SAP version or configuration.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing data visibility, such as transaction codes for data archiving or user authorization management.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP's customer support for further assistance.
  
  By following these steps, you should be able to address the NAA802 error and retrieve the necessary data.