How To Fix NAA255 - Customer settlement &1 is open (not released for financial accounting)

SAP Error Message - Details

• Message type: E = Error

• Message class: NAA - Subsequent settlement (Purchasing)

• Message number: 255

• Message text: Customer settlement &1 is open (not released for financial accounting)

What causes this issue?

Customer settlement &V1& is open (rebate arrangement &V2&).
A customer settlement is open if it has not yet been transferred to
financial accounting (see status field in the document header).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Read the documentation.
You may need to release the customer settlements concerned to financial
accounting.

Procedure for System Administrators

The condition record concerned has the internal number &V3&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message NAA255 - Customer settlement &1 is open (not released for financial accounting) ?

  The SAP error message NAA255 indicates that a customer settlement is open and has not been released for financial accounting. This typically occurs in the context of the SAP Controlling (CO) module, particularly when dealing with settlements in Project Systems (PS) or Internal Orders.
  Cause:
  The error message NAA255 can be triggered by several factors, including:
  
  Open Settlements: The customer settlement has not been finalized or released, meaning that the financial accounting entries are not yet posted.
  Incomplete Data: There may be missing or incorrect data in the settlement configuration or in the related master data.
  Authorization Issues: The user may not have the necessary authorizations to release the settlement.
  Configuration Settings: The settings in the controlling area or the settlement profile may not be correctly configured to allow for the release of the settlement.
  
  Solution:
  To resolve the NAA255 error, you can follow these steps:
  
  
  Check Settlement Status:
  
  Go to the transaction code KSV5 (for internal orders) or CJ88 (for project settlements) to check the status of the settlement.
  Ensure that the settlement is indeed open and has not been released.
  
  
  
  Release the Settlement:
  
  If the settlement is open, you may need to release it. Use the appropriate transaction (e.g., KSV5 or CJ88) to perform the release.
  Ensure that all necessary data is complete and correct before attempting to release.
  
  
  
  Review Master Data:
  
  Check the master data related to the customer, project, or internal order to ensure that all required fields are filled out correctly.
  Verify that the customer account is properly set up and that there are no discrepancies.
  
  
  
  Check Authorizations:
  
  Ensure that the user attempting to release the settlement has the necessary authorizations. You may need to consult with your SAP security team to verify this.
  
  
  
  Configuration Review:
  
  Review the configuration settings for the controlling area and the settlement profile. Ensure that they are set up correctly to allow for the release of settlements.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on the specific transaction codes and processes involved in customer settlements.
  
  
  
  Contact SAP Support:
  
  If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as KSV5 (for internal orders), CJ88 (for project settlements), and KSB1 (for displaying cost center line items).
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance related to the NAA255 error.
  User Manuals: Review user manuals or training materials related to SAP Controlling and Project Systems for best practices in managing settlements.
  
  By following these steps, you should be able to identify the cause of the NAA255 error and implement the necessary solutions to resolve it.