How To Fix NAA255 - Customer settlement &1 is open (not released for financial accounting)

NAA255 - Overview

• Message type: E = Error

• Message class: NAA - Subsequent settlement (Purchasing)

• Message number: 255

• Message text: Customer settlement &1 is open (not released for financial accounting)

What causes this issue?

Customer settlement &V1& is open (rebate arrangement &V2&).
A customer settlement is open if it has not yet been transferred to
financial accounting (see status field in the document header).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Read the documentation.
You may need to release the customer settlements concerned to financial
accounting.

Procedure for System Administrators

The condition record concerned has the internal number &V3&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message NAA255 - Customer settlement &1 is open (not released for financial accounting) ?

  The SAP error message NAA255 indicates that a customer settlement is open and has not been released for financial accounting. This typically occurs in the context of the SAP Controlling (CO) module, particularly when dealing with settlements in Project Systems (PS) or Internal Orders.
  
  Cause:
  The error message NAA255 can be triggered by several factors, including:
  
  Open Settlements: The customer settlement has not been finalized or released, meaning that the financial accounting entries are not yet posted.
  Incomplete Data: There may be missing or incorrect data in the settlement configuration or in the related master data.
  Authorization Issues: The user may not have the necessary authorizations to release the settlement.
  Configuration Settings: The settings in the controlling area or the settlement profile may not be correctly configured to allow for the release of the settlement.
  
  
  Solution:
  To resolve the NAA255 error, you can follow these steps:
  
  
  Check Settlement Status:
  
  Go to the transaction code KSV5 (for internal orders) or CJ88