How To Fix NAA023 - Arrangement &1 is a customer arrangement, not a supplier arrangement

SAP Error Message - Details

• Message type: E = Error

• Message class: NAA - Subsequent settlement (Purchasing)

• Message number: 023

• Message text: Arrangement &1 is a customer arrangement, not a supplier arrangement

What causes this issue?

You selected one arrangement (&V1&) for processing, but at the same time
entered further selection criteria (arrangement calendar, condition
recipient, business volume comparison etc.).
Arrangement &V1& does not meet these conditions. It is a customer rebate
arrangement, not a supplier rebate arrangement.

System Response

The function is still carried out if you confirm the following prompt
(answer <LS>Yes</>).

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message NAA023 - Arrangement &1 is a customer arrangement, not a supplier arrangement ?

  The SAP error message NAA023 indicates that there is a mismatch in the type of arrangement being processed. Specifically, it states that the arrangement you are trying to work with is classified as a customer arrangement, but the system expects a supplier arrangement.
  Cause:
  This error typically occurs in scenarios where:
  
  You are trying to perform an operation (like creating, modifying, or processing an arrangement) that is intended for supplier arrangements, but the arrangement you are referencing is set up as a customer arrangement.
  There may be a configuration issue where the arrangement type is not correctly defined or is being incorrectly referenced in the transaction.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Verify Arrangement Type:
  
  Check the arrangement you are trying to use. Ensure that it is indeed a supplier arrangement if that is what you need for your transaction.
  You can do this by navigating to the arrangement in question and checking its details.
  
  
  
  Correct Transaction:
  
  If you are mistakenly using a customer arrangement, switch to the correct supplier arrangement that matches the requirements of your transaction.
  
  
  
  Configuration Check:
  
  If you believe the arrangement should be a supplier arrangement, check the configuration settings in SAP to ensure that the arrangement type is set up correctly.
  Consult with your SAP administrator or functional consultant to review the configuration of customer and supplier arrangements.
  
  
  
  Transaction Code:
  
  Ensure you are using the correct transaction code for the operation you are trying to perform. Different transaction codes may have different expectations regarding arrangement types.
  
  
  
  Documentation and Support:
  
  Refer to SAP documentation or help resources for more detailed information on arrangement types and their configurations.
  If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  
  Related Information:
  
  SAP Modules: This error is often encountered in modules related to Sales and Distribution (SD) or Materials Management (MM), where customer and supplier arrangements are commonly used.
  Transaction Codes: Familiarize yourself with relevant transaction codes that deal with arrangements, such as NAA1 for creating arrangements or NAA2 for changing them.
  User Roles: Ensure that your user role has the necessary permissions to access and modify the arrangements in question.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.