How To Fix N2M284 - Material &1 has different conversion factors to material &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: N2M - Global Trade: Item Category Management

  • Message number: 284

  • Message text: Material &1 has different conversion factors to material &2

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message N2M284 - Material &1 has different conversion factors to material &2 ?

    The SAP error message N2M284 indicates that there is a discrepancy in the conversion factors between two materials in a material-to-material conversion scenario. This typically occurs when you are trying to perform a transaction that involves converting one material into another, such as during a production process, a transfer, or a sales order.

    Cause:

    The error arises when:

    1. Different Conversion Factors: The two materials involved have different conversion factors defined in the system. For example, if you are converting Material A to Material B, and the conversion factor for Material A to Material B is not consistent with the conversion factor defined for Material B to Material A, this error will occur.
    2. Inconsistent Master Data: The material master data for the two materials may not be aligned, leading to discrepancies in how they are defined in terms of units of measure and conversion factors.
    3. Configuration Issues: There may be issues in the configuration of the material types or the settings related to the conversion process in the SAP system.

    Solution:

    To resolve the N2M284 error, you can take the following steps:

    1. Check Material Master Data:

      • Go to the material master records for both materials (using transaction code MM03).
      • Verify the conversion factors defined for both materials in the relevant views (e.g., Basic Data, Purchasing, Sales, etc.).
      • Ensure that the conversion factors are consistent and correctly defined.
    2. Adjust Conversion Factors:

      • If you find discrepancies, you may need to adjust the conversion factors. This can be done using transaction code MM02 to edit the material master data.
      • Make sure that the conversion factors reflect the actual relationship between the two materials.
    3. Review Configuration:

      • Check the configuration settings related to material conversion in the SAP system. This may involve reviewing the settings in the customizing (SPRO) related to material management and conversion processes.
      • Ensure that the settings are correctly defined to allow for the conversion of materials.
    4. Consult Documentation:

      • Review SAP documentation or help resources for any specific guidelines related to material conversion and handling of conversion factors.
    5. Testing:

      • After making the necessary adjustments, perform a test transaction to ensure that the error has been resolved and that the conversion can be completed successfully.

    Related Information:

    • Transaction Codes: MM03 (Display Material), MM02 (Change Material), SPRO (Customizing).
    • Material Master Views: Basic Data, Purchasing, Sales, and any other relevant views where conversion factors may be defined.
    • SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on handling this error.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in material management for further assistance.

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