How To Fix MZ020 - Position cursor on characteristic

SAP Error Message - Details

• Message type: E = Error

• Message class: MZ - Message for the EWS in LIS

• Message number: 020

• Message text: Position cursor on characteristic

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message MZ020 - Position cursor on characteristic ?

  The SAP error message MZ020, which states "Position cursor on characteristic," typically occurs in the context of working with characteristics in the SAP system, particularly when dealing with variant configuration or classification.
  Cause:
  This error usually arises when the system expects the user to select or position the cursor on a specific characteristic in a screen or dialog but the user has not done so. This can happen in various scenarios, such as:
  
  Missing Selection: The user has not selected a characteristic that is required for the operation they are trying to perform.
  Incorrect Navigation: The user may have navigated away from the expected input field or characteristic.
  Screen Layout Issues: There may be issues with the screen layout or configuration that prevent the cursor from being positioned correctly.
  
  Solution:
  To resolve the MZ020 error, you can try the following steps:
  
  
  Position the Cursor: Ensure that you are clicking on or navigating to the correct characteristic field as indicated by the error message. This may involve using the mouse or keyboard to select the appropriate field.
  
  
  Check Required Fields: Make sure that all required fields are filled out correctly. If a characteristic is mandatory, it must be selected or entered before proceeding.
  
  
  Review Configuration: If you are working with variant configuration, check the configuration settings for the material or product you are working with. Ensure that all characteristics are properly defined and that there are no missing links.
  
  
  Screen Refresh: Sometimes, simply refreshing the screen or re-entering the transaction can resolve temporary glitches.
  
  
  Consult Documentation: If you are unsure about which characteristic to select, refer to the relevant SAP documentation or user manuals for guidance on the specific transaction or process you are working with.
  
  
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with a colleague who has experience with the specific module or transaction.
  
  
  Related Information:
  
  Transaction Codes: The error may occur in various transactions related to material management, sales, or variant configuration (e.g., transactions like CU01, CU02 for configuration).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Training: Ensure that users are trained on how to properly navigate and use the characteristics in the SAP system to minimize the occurrence of this error.
  
  By following these steps, you should be able to address the MZ020 error effectively.