How To Fix MY_CATS_OFFLINE020 - Combination of sender process and send cctr/activity type not permitted

SAP Error Message - Details

• Message type: E = Error

• Message class: MY_CATS_OFFLINE - Messages for CATS notebook Offline

• Message number: 020

• Message text: Combination of sender process and send cctr/activity type not permitted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message MY_CATS_OFFLINE020 - Combination of sender process and send cctr/activity type not permitted ?

  The SAP error message MY_CATS_OFFLINE020, which states "Combination of sender process and send cctr/activity type not permitted," typically occurs in the context of the Cross-Application Time Sheet (CATS) module. This error indicates that there is an issue with the combination of the sender process (the process that is trying to send the time data) and the cost center (cctr) or activity type being used.
  Causes:
  
  Invalid Combination: The combination of the sender process and the cost center or activity type is not allowed in the system configuration. This could be due to settings in the controlling area or the configuration of the CATS module.
  Missing Authorizations: The user may not have the necessary authorizations to post time entries to the specified cost center or activity type.
  Configuration Issues: There may be configuration issues in the CATS settings or in the controlling area that restrict the use of certain cost centers or activity types with specific sender processes.
  Inactive Cost Center/Activity Type: The cost center or activity type may be inactive or not valid for the period in which the time entry is being made.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in the CATS module and the controlling area to ensure that the combination of sender process, cost center, and activity type is valid. This may involve checking the settings in transaction codes like OOC4 (for activity types) or OX16 (for cost centers).
  Verify Authorizations: Ensure that the user has the necessary authorizations to post to the specified cost center and activity type. This can be checked in the user roles and authorizations.
  Validate Cost Center/Activity Type: Check if the cost center and activity type are active and valid for the current period. You can do this by using transaction codes like KS03 (Display Cost Center) and KL03 (Display Activity Type).
  Consult Documentation: Refer to SAP documentation or help resources for specific details on the configuration of CATS and the allowed combinations of sender processes, cost centers, and activity types.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CATS (Cross-Application Time Sheet), OOC4 (Activity Type Configuration), and KS03 (Cost Center Display).
  User Roles: Review user roles and profiles to ensure that they have the necessary permissions to perform the required actions.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuration settings.
  
  By following these steps, you should be able to identify the cause of the MY_CATS_OFFLINE020 error and implement a solution to resolve it.