How To Fix MX036 - Reset not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: MX - Table Multiplexing and Conversion Programs for UPG

• Message number: 036

• Message text: Reset not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message MX036 - Reset not possible ?

  The SAP error message MX036 "Reset not possible" typically occurs in the context of maintenance orders or work orders when there is an attempt to reset the status of an order that cannot be reset due to certain conditions. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Order Status: The order may be in a status that does not allow for a reset. For example, if the order has been completed or settled, it may not be possible to reset it.
  Dependencies: There may be dependencies or linked documents (like purchase orders or invoices) that prevent the reset.
  System Configuration: Certain configurations in the system may restrict the ability to reset orders based on business rules or settings.
  User Authorizations: The user attempting to perform the reset may not have the necessary authorizations to do so.
  
  Solutions:
  
  Check Order Status: Review the current status of the order. If it is completed or settled, you may need to reverse those actions before attempting a reset.
  Review Dependencies: Check for any linked documents or dependencies that may be preventing the reset. You may need to clear or adjust these before proceeding.
  Consult Configuration: If you have access, review the configuration settings related to order management in SAP to see if there are any restrictions in place.
  User Authorizations: Ensure that the user has the necessary permissions to perform the reset. If not, contact your SAP administrator to adjust the authorizations.
  Use Transaction Codes: Utilize relevant transaction codes (like IW32 for changing orders) to check the order details and make necessary adjustments.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the error message and the context in which it occurs.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Order), IW32 (Change Order), and IW33 (Display Order) to navigate and manage orders effectively.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the MX036 error in SAP.