How To Fix MW748 - & &: Customers are not permitted for item category &

SAP Error Message - Details

• Message type: E = Error

• Message class: MW - Messages IS-R / Allocation Tables

• Message number: 748

• Message text: & &: Customers are not permitted for item category &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MW748 - & &: Customers are not permitted for item category & ?

  The SAP error message MW748 indicates that there is a restriction on the customer for a specific item category in the context of sales and distribution (SD) or materials management (MM). The message typically means that the item category you are trying to use is not allowed for the specified customer.
  Cause:
  
  Item Category Configuration: The item category may be configured in such a way that it is not permitted for certain customers. This could be due to settings in the item category configuration in the SAP system.
  Customer Master Data: The customer master record may have restrictions or settings that prevent the use of certain item categories. This could include settings related to sales areas, account groups, or specific sales conditions.
  Sales Area Assignment: The sales area assigned to the customer may not be compatible with the item category being used.
  Business Rules: There may be specific business rules or policies in place that restrict certain item categories for certain customers.
  
  Solution:
  
  
  Check Item Category Configuration:
  
  Go to the configuration settings for item categories in the SAP system (Transaction code: OVA2).
  Verify if the item category is set up to allow sales to the specific customer or customer group.
  
  
  
  Review Customer Master Data:
  
  Check the customer master record (Transaction code: XD03 for general data, VD03 for sales area data).
  Ensure that the customer is assigned to the correct sales area and that there are no restrictions on the item category.
  
  
  
  Sales Area Compatibility:
  
  Ensure that the sales area assigned to the customer is compatible with the item category being used. This includes checking the sales organization, distribution channel, and division.
  
  
  
  Consult with Business Rules:
  
  If there are specific business rules in place, consult with the relevant stakeholders (e.g., sales, finance) to understand the restrictions and whether they can be modified.
  
  
  
  Testing:
  
  After making any changes, perform a test transaction to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  XD03: Display Customer Master
  VD03: Display Customer Master (Sales Area)
  OVA2: Configure Item Categories
  
  
  Documentation: Refer to SAP Help documentation for detailed information on item category configuration and customer master data management.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the MW748 error and implement a solution to resolve it.