How To Fix MW745 - The sold-to party partner role could not be determined for customer &1

SAP Error Message - Details

• Message type: E = Error

• Message class: MW - Messages IS-R / Allocation Tables

• Message number: 745

• Message text: The sold-to party partner role could not be determined for customer &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MW745 - The sold-to party partner role could not be determined for customer &1 ?

  The SAP error message MW745 indicates that the system is unable to determine the sold-to party partner role for a specific customer. This error typically arises in scenarios involving sales orders, deliveries, or other transactions where customer data is required.
  Cause:
  
  Missing Partner Function: The sold-to party partner function is not defined for the customer in the system.
  Incorrect Customer Master Data: The customer master data may be incomplete or incorrectly configured, particularly in the sales area data.
  Sales Area Not Defined: The sales area (Sales Organization, Distribution Channel, Division) for the customer may not be set up correctly.
  Partner Determination Procedure: The partner determination procedure may not be correctly assigned or configured for the sales document type.
  Data Inconsistencies: There may be inconsistencies or missing entries in the customer master data or partner determination settings.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to transaction XD02 (Change Customer) or VD02 (Change Customer - Sales Area) and verify that the sold-to party is correctly defined.
  Ensure that the customer has the necessary partner functions assigned in the sales area data.
  
  
  
  Review Partner Determination Procedure:
  
  Check the partner determination procedure assigned to the sales document type in transaction VOPA.
  Ensure that the procedure includes the sold-to party partner function and that it is correctly configured.
  
  
  
  Verify Sales Area Configuration:
  
  Ensure that the sales area (Sales Organization, Distribution Channel, Division) is correctly defined for the customer.
  Check if the sales area is active and properly set up in the system.
  
  
  
  Check for Missing Entries:
  
  Use transaction BP (Business Partner) to check if the business partner is correctly set up and has the necessary roles assigned.
  
  
  
  Test with Different Customers:
  
  If possible, try creating a sales order with a different customer to see if the issue is specific to one customer or a broader configuration issue.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to partner determination and customer master data for additional insights.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  XD02, VD02 for customer master data.
  VOPA for partner determination procedure.
  BP for business partner management.
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to partner determination and customer master data.
  
  
  Customization: If you have access to the customization settings, you may need to review the settings in the SPRO transaction under Sales and Distribution > Basic Functions > Partner Determination.
  
  
  By following these steps, you should be able to identify and resolve the cause of the MW745 error message in SAP.