How To Fix MW677 - Sales orders cannot be generated in returns

SAP Error Message - Details

• Message type: E = Error

• Message class: MW - Messages IS-R / Allocation Tables

• Message number: 677

• Message text: Sales orders cannot be generated in returns

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MW677 - Sales orders cannot be generated in returns ?

  The SAP error message MW677 indicates that sales orders cannot be generated in returns. This error typically occurs in the context of processing returns in the SAP system, particularly when trying to create a sales order for a return delivery.
  Cause:
  The error can be caused by several factors, including:
  
  Configuration Issues: The system may not be properly configured to allow the generation of sales orders from return deliveries.
  Document Type Settings: The document type for the return may not be set up correctly in the system.
  Sales Order Type: The sales order type used for returns may not be allowed for the specific return process.
  Missing Master Data: Required master data (like customer or material master) may be incomplete or incorrect.
  Return Delivery Status: The return delivery may not be in a status that allows for the creation of a sales order.
  Authorization Issues: The user may not have the necessary authorizations to create sales orders from returns.
  
  Solution:
  To resolve the MW677 error, you can take the following steps:
  
  
  Check Configuration:
  
  Ensure that the configuration for returns processing is set up correctly in the SAP system. This includes checking the settings for sales document types and item categories.
  
  
  
  Review Document Type Settings:
  
  Verify that the document type for the return delivery is correctly configured to allow sales order creation. You can check this in the configuration settings under Sales and Distribution (SD).
  
  
  
  Check Sales Order Type:
  
  Ensure that the sales order type you are trying to use for the return is valid and configured to handle returns.
  
  
  
  Validate Master Data:
  
  Check the customer and material master data for completeness and correctness. Ensure that the relevant data is maintained and active.
  
  
  
  Review Return Delivery Status:
  
  Make sure that the return delivery is in a status that allows for the creation of a sales order. If the delivery is already processed or completed, you may need to reverse or adjust it.
  
  
  
  Authorization Check:
  
  Confirm that the user attempting to create the sales order has the necessary authorizations. You may need to consult with your SAP security team to verify this.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes or updates that may address this specific error. SAP frequently releases updates that may resolve known issues.
  
  
  
  Testing:
  
  After making the necessary adjustments, perform a test to see if the error persists. If it does, further investigation may be required.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like VA01 (Create Sales Order) and VL01N (Create Outbound Delivery) to manage sales orders and deliveries.
  SAP Documentation: Refer to SAP Help documentation for detailed information on sales order processing and returns management.
  Support: If the issue persists after troubleshooting, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the MW677 error in your SAP system.